Construction ClaimsWorkshop

Enhance your knowledge of claims in an interactive group setting

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Understanding the science of claims is an increasingly sought after skill today

If you’ve been working in the construction industry for some time, then maybe you’ve noticed the rise in the number of claims. If claims, or responses to claims, are not prepared, managed and responded to properly, this can result in the loss of precious time and money for all parties involved.

In just two days, you’ll gain the insight and confidence you need to successfully prepare, write and manage all manner of claims and responses.

If you are looking to seriously enhance your understanding of this intricate process, then our 2-day Construction Claims workshop is perfect for you. Thanks to a focus on practical rather than theoretical learning, plus group assignments using case studies based on real projects, you’ll acquire a new level of understanding that you can immediately apply to your own work. You’ll also benefit from face to face mentorship and support of presenters with decades of experience in the specialist field of construction and claims, known for their dynamic and engaging presentation style.

Practical, quality driven and expert led learning

What you will get

  • 6 modules of quality, practical content
  • 5 group assignments to stimulate group discussion and interactive learning
  • 3 case studies based on real life project scenarios
  • 16 Continual Professional Development (CPD) hours
  • Optional post course assignment worth an additional 20 CPD hours
  • Certificate of Attendance
  • Membership with Institute of Construction Claims Practitioners*
  • Sample claim, notice and Engineer’s determination documents for valuable future reference
  • Personalised training course materials folder
  • All refreshments and lunch included

*For those who complete and pass the optional post-course assignment. Membership available at Associate level with no pre-requisites required. Application fee waived. Annual membership fees required.

What you will learn

  • Understand how poor contract administration will encourage claims.
  • Learn good administration practices and how they can help when dealing with disputes.
  • Understand how to work towards creating efficient contracts.
  • Identify and separate the different types of claim.
  • Understand how several claims may flow from a single event.
  • Be able to properly prepare notices.
  • Understanding the procedures that need to be followed as soon as a claim has been identified.
  • Understand the key principles of delay analysis.
  • Understand the differences between the two most common types of delay analysis and how the delay analysis should be performed.
  • Understand exactly what should be included in a claim.
  • Know exactly what to do to ensure that your claim succeeds and is dealt with in a timely manner.
  • Understand how to compile a claim in a logical sequence that will make it easy for readers to understand.
  • Know how to develop clear, structured narratives that enable the reader to reach faster, more logical conclusions.
  • Understand exactly what needs to go into a response or determination.
  • Know how to present an effective response and how to gain agreement.
    If parties can’t agree at this stage, you will have a great insight into the steps you need to take to resolve the matter.

Day 1 Agenda

08:30 – 09:00
Registration & Welcome Refreshments

09:00 – 10:30
Module 1 – Contract Administration for Claims

10:30 – 10:45
Refreshment Break

10:45 – 11:30
Assignment 1

11:30 – 13:00
Module 2 – Types of Claim and Procedures

13:00 – 14:15
Networking Lunch

14:15 – 15:00
Assignment 2

15:00 – 16:30
Module 3 – Delay Analysis

16:30 – 16:45
Refreshment Break

16:45 – 17:30
Assignment 3

Day 2 Agenda

08:30 – 09:00
Registration & Welcome Refreshments

09:00 – 10:30
Module 4 – The Essential Elements to a Successful Claim

10:30 – 10:45
Refreshment Break

10:45 – 11:30
Assignment 4

11:30 – 13:00
Module 5 – Compilations & Presentation of Claims & Responses

13:00 – 14:15
Networking Lunch

14:15 – 15:00
Assignment 5

15:00 – 16:30
Module 6 – Responses, Determinations & Disputes

16:30 – 16:45
Refreshment Break

16:45 – 17:30
General Discussion & Close Out

Our workshops are the result of decades of expertise in the construction industry, especially within the specialist field of construction contracts and claims.

We’ve worked on site in our hard hats and boots. We've been faced with piles of documentation and incomplete records. We've been tasked with having to submit a claim without having a good idea of where to begin. Basically, we've been through the difficulties that you are currently facing and understand your frustrations, and we’ve put all that hands-on experience into shaping this dynamic learning experience.

Our 2-day Construction Claims workshop is perfect for you if you are able to take a little time out of the working week to gain the knowledge you need to do in order to do your job well. Whether you are new to the world of claims or wish to refresh your knowledge, we guarantee that this course will help you.




Group Assignments


CPD Hours


Institute of Construction Claims Practitioners logo

Attendees are eligible for membership to the Institute of Construction Claims Practitioners at Associate level (based on completion and pass of the optional post-course assignment).

Presented by an expert with 40 years' experience within the specialist field of contracts and claims, Andy Hewitt

This workshop has been developed and is presented by top authority on claims, Andy Hewitt, author of Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties. Andy is well known for his engaging presentation style and ability to clearly communicate new concepts to those who are still learning.

Andy Hewitt

We also offer Basic and Intermediate e-courses and a traditional distance learning course all on the topic of construction claims and each comes with its own set of benefits and learning outcomes.

Recognised by leading professional organisations

Quantity Surveyors International

Institute of Construction Claims Practitioners

CIOB Chartered Building Consultancy

What our students have to say

Wade Loehmer from UAE

“Great general coverage of the elements of a claim. Thank you for sharing your knowledge with us and I look forward to applying the skills I have learnt.”

Common questions

There are no minimum qualifications but you will need to understand the construction process and have a basic knowledge of construction contracts. The course is suitable for many disciplines, but particularly, quantity surveyors, contract administrators, planners, controllers, engineers and those who deal with contractual and commercial matters. Those whose job it is to manage claims, such as project managers, contracts managers and architects will also gain knowledge of the process.

The course is not heavily reliant on any particular form of contract because most standard forms include entitlement to time and/or payment under similar circumstances. What you learn will therefore be applicable to whatever form of contract you are working with. Having said that, we do make the course relevant to the region in which we are presenting so you will find that the clauses used within the presentation and the case studies will be based on forms of contracts frequently used in the location of the course. In the Middle East for example, we refer to FIDIC whereas in the UK we refer to JCT and NEC.

The only difference between these courses is the mode of delivery. The workshop is delivered in a classroom setting over 2-days, whereas the e-course is delivered online and you are able to log on anytime, anywhere to access the course content. In addition to the Construction Claims Intermediate E-course, we also have a Basic e-course and the difference between those lies in the learning outcomes and benefits they provide. Check out our comparison page to compare construction claims e-courses.

Still have questions?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

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