Top 10 Secrets of Successful Subcontract Commercial & Claims Management
It is no secret that subcontracting is one of the highest risk sectors within our industry. Subcontractors suffer more than most from the mistakes and misdemeanors of others. If the project is poorly funded, the Main Contractor’s first course of action is often to reduce outgoings. The easiest way to do this is to delay or limit payments to Subcontractors.
If the Main Contractor faces liquidated damages or the rejection of interim payment applications, the first to feel the impact will again be the Subcontractors (and often for reasons completely unrelated to the Subcontractors’ own performance!). This is not due to malice, but rather an unpleasant commercial inevitability in jurisdictions without statutory protection for Subcontractors. The reality is that the further away you are from the source of the project funding, the less likely it is that the cash will find its way to you.
However, there is much that a weary or wary Subcontractor can do to minimize their risk and maximize their recoveries. Here are our top 10 recommendations:
1. “Back to Back” or “Pay when Paid” – Is It Really?
The authors of this piece doubt that these terms are often as straightforward as they seem. What people declare as being “back to back” is rarely so. A Main Contractor may not have been paid for a variety of reasons. Unless those reasons expressly relate to your performance, you may legitimately ask why this has anything to do with you. Ask yourself, “If the Employer never pays the Main Contractor, does that mean I will never be paid?” Is that what you actually signed? We rarely find this to be the case, and this often causes confusion between Contractors and Subcontractors who blur the difference between the commercial reality of their financial position and the conditions of the Subcontract they have entered into.
2. Have You Actually Seen It?
You’ve heard about it, and it’s referred to in your Subcontract, but more often than we would care to count, we find that the Subcontractor does not have access to a full copy of the Main Contract. Ask for it and ensure that your Tender team has actually seen it. Make certain that a copy is retained, as many Subcontract claims or claim defenses are founded upon what the Main Contract does or does not actually say.
3. Think Carefully Before Signing Your Rights Away in a Claim Cooperation Deal
Cooperation agreements that state something along the lines of “…we will incorporate your Subcontract claim into the Main Contract claim if you drop any direct claims against the Main Contractor” have become commonplace. Let’s be clear: these agreements are not about ensuring that your claims receive a fair and just hearing by the Employer—they are simply about limiting the Main Contractor’s liability to you (and the Employer) for their own actions. The Main Contractor does not wish to pay for anything that they cannot pass on to the Employer. Analyzing both Employer delay events and Main Contractor delay events is essential to preserving your full entitlement. How best to use this information is a key commercial decision faced by the Subcontract management team.
4. Prepare Your Own Programme
It sounds obvious, but a tactic we often see is a request for the Subcontractor not to prepare their own programme and instead simply adopt the Main Contractor’s programme. This can prove to be a very costly decision and often results in the Subcontractor signing up to a programme that does not reflect their own anticipated work sequence or a programme that is not actually approved by the Engineer and subject to further change. Prepare your own programme and ensure that this is what your performance is measured against.
5. Prepare Your Own Progress Reports
It may have seemed like a sensible, cost-saving idea at the time to allow the Main Contractor to measure and report your progress, but these records remain the Main Contractor’s records. Where are yours? This question will be difficult to answer and could prove costly if you end up in a dispute with the Main Contractor. The progress reported will also be the Main Contractor’s perception of progress—not yours.
6. Follow the Subcontract
It costs surprisingly little to properly administer and comply with the terms of the Subcontract with respect to payment applications, variations, progress reports, notices, and particulars. The cost of not following these basic Subcontract requirements can be alarmingly high. You need to comply in order for the Main Contractor to also comply and maintain a clear route for recovery of payment from the Employer.
7. Don’t Be One of the Crowd
On a project that may include 30 or more Subcontractors, it is easier to follow what others are doing rather than doing what you should be doing. Many of the Subcontract terms may differ. Wider relationships may protect other Subcontractors, and they may be holding back accordingly. Don’t be steered by others—follow your Subcontract and comply with the terms.
8. Be First in the Queue (Or Not Far Behind!)
It’s always a difficult decision about when to time your move (in terms of claims for additional time or cost), and it is sometimes the case that the first Subcontractor to ‘ask for more’ is used as an example to others of what they can expect. That said, many Subcontractors leave it far too late to act. This also leaves the Main Contractor exposed as they have most likely proceeded with claim submissions in the absence of your detailed particulars.
9. Are You Getting the Attendance You Deserve?
You priced your tender based on the timely provision (by others) of scaffolding, temporary power, timely inspections, 14-day turnaround of shop drawings, agreement of a coordinated construction plan, etc. Make sure you receive this attendance and support, and if not, make sure you notify the Main Contractor accordingly. Claims arising in this regard will not be passed on to the Employer, as it is most likely due to breaches of attendance obligations by the Main Contractor and therefore likely to be strongly contested.
10. Successful Subcontracting Is All About Relationships
Successful subcontracting is about maintaining a fair balance of risk and reward between the Main Contractor and the Subcontractor. Get this right, and most problems can be resolved. A focused and jointly coordinated commercial strategy is likely to yield far greater financial returns from any Employer. Maintain dialogue with your Main Contractor at all times, but don’t forget to protect your interests at the same time, because if matters are not amicably resolved, you will find yourself in arbitration against the Main Contractor, not the Employer.
This guest blog article was written by DBS Consult, an international claims and dispute management consultancy based in the UAE.
