For Companies

In-House Training For Companies

Delivered in your workplace, tailored to company’s needs

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We are committed to helping you fully understand the world of construction contracts and claims.

Thanks to decades in the industry, we understand the challenges you and your company face on projects. We want you to succeed. Avoid making the same mistakes we’ve witnessed over the years and deal with challenges from a position of strength and knowledge. We know that one size doesn’t fit all and you will almost certainly have specific requirements. Allow us to come to you and accommodate your needs through in-house training for your team.

Inspire Your Employees

Well planned, expert-led training. Inspire your employees and enhance their knowledge, making them a more valuable asset to you.

Immersive Learning

Benefit from an immersive learning experience. Our course presenters are renowned for their engaging and dynamic presentation style.

Hands On Approach

Thanks to the fact that we’re not a large-scale enterprise you can rely on our friendly, hands-on approach throughout the service.

Empower Your Employees

We’re dedicated to delivering interactive and engaging in-house training to you. With content based on real-life case studies and scenarios, your company can empower employees to perform their jobs more effectively.


The cost per employee is far less than it would be to send the same number of people to a public training course.


Benefit from one-to-one time with industry expert, author and renowned engaging presenter, Andy Hewitt.


We’ll tailor the course to your needs, with content based on real life problems and scenarios.


Choose dates and times to fit your employee’s schedule


Boost employee morale by bringing together different departments and making them aware of different roles.


No need to travel to a course, we come to you, or deliver online.

Simply choose from one of our existing courses, or ask us to customise something to suit your needs

The Perfect Claim

If a claim is to succeed it must be prepared in line with best practice. If not, you can expect a drawn-out process, taking your team away from their work. At worst, your claim will be rejected. Our step-by-step process will teach you to prepare accurate claims. Claims which will result in successful awards and avoid expensive disputes.

Understanding Claims Under the FIDIC Contracts

Gain confidence in handling claims using the globally recognised FIDIC forms of contract at our interactive 2-day workshop. The session has a strong emphasis on practical learning and group assignments. Case studies based on real projects and face-to-face presenter interaction and group support will guarantee an engaging and interactive learning experience.

Practical Use of the FIDIC Contracts Workshop

Gain expertise and improve your ability to effectively work with FIDIC forms of contract on this interactive 3-day workshop. Work on practical case studies based on real projects. Get face-to-face presenter interaction and group support to guarantee an engaging and interactive learning experience.


The cost of training varies based on your requirements. For example, would you like us to deliver one of our standard courses, or to create a personalised course? Would you like to train employees across different offices and locations or will it be a small session for a handful of people? Would you like to organise the course materials yourself or prefer us to do that for you? All of these factors will affect the cost of training, just get in touch with us so we can plan the best possible solution for you.

We have extensive experience working with people just like you to deliver successful in-house training sessions. You will want to get the most out of your investment and ensure the best possible learning outcomes for your employees. You want them to develop new skills and perform their roles to a high standard. It’s because we understand this that we ensure that you are supported from the outset via email and personal discussions. We also provide support tools including guidance on venue selection. The environment is very important in a learning context. We’ll help with guidance on printing and compiling the course materials. You can be sure we’ll support you before, during and after the process.

To ensure that the course is manageable, we usually recommend a maximum of 25 employees per in-house training session. If you have more than 25, we recommend to split the training into two sessions.


Get in touch to discuss your training requirements or to request a proposal and we’ll get back to you within 24-hours.

If you prefer to email directly, contact Nina Hewitt-Tyrrell today on or call: +971 50 915 5478

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Our Promise

By choosing Claims Class as your training provider you can be confident that you are working with a quality organisation. Our small structure means that we provide a friendly, responsive and personal service. We are consistently working to enhance the quality of the training we provide.

We understand that all companies are different and have different training needs. From the moment you submit your enquiry to the day that we deliver the training for you, you will be fully supported. And because we love being organised, we even put support resources together ahead of the day. These contain tips and guidance to help you plan effective training and get the most from your investment.

"We provide a friendly, responsive and personal service and we are consistently working to enhance the quality of training that we provide."

– Andy Hewitt, Founder, Claims Class

Recognised by leading professional organisations

Quantity Surveyors International

Institute of Construction Claims Practitioners

CIOB Chartered Building Consultancy

What our clients have to say

Khalid Marani from UDC

“Claims Class proved to be one of the better training investments my company has made. Andy’s vast knowledge regarding FIDIC helped our engineers and contract control sections gain valuable knowledge to help them in their work.”

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Take time out to gain clarity and confidence in all aspects of construction contracts and claims through our engaging and inspiring group workshops.
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FIDIC Claims

Understanding Claims Under the FIDIC Contracts

Understanding Claims under the FIDIC Contracts

Gain confidence in handling claims using the globally recognised FIDIC forms of contract in a hands on, practical group setting

An interactive workshop to help you manage claims under FIDIC’s often complex forms of contract.

FIDIC is the global body that writes and produces many standard form construction contracts.

Maybe you’ve worked on projects using the FIDIC contracts and had to manage construction claims, but are still confused. Under what circumstances can a claim be made? What exactly can be claimed? What is the correct protocol for each Engineer response or determination?

We know how you feel. We’ve asked these same questions over the years and have waded through the same frustrations. Find the answer to these questions and many more.

Get in touch today and secure your workshop.

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FIDIC Claims
Gain the Clarity You Need.


Make FIDIC Claims a Simple and Headache-free Process.

If you are looking to seriously enhance your understanding of this subject, our Understanding Claims Under the FIDIC Contracts workshop is perfect for you. In a hands-on, interactive group setting, we’ll look at real-life scenarios relating to the FIDIC Red, Yellow, Silver and Gold Books. You’ll break down each clause within these various FIDIC contracts and understand how each one works.

Practical Focus & Flexibility

The focus is on practical rather than theoretical learning with group assignments and case studies based on real projects. As a result, you will acquire a new level of understanding to apply immediately to your own work.

You’ll also benefit from face to face mentorship and support of tutors with decades of experience on projects using the FIDIC contracts. Our experts are claims specialists, known for their dynamic and engaging presentation style.

If hosting at your premises, we can tweak the course to your taste – add extra sections for focus, remove those of less relevance.

Practical, quality driven and expert led learning

What you will get

  • 7 modules of quality, practical content
  • 2 group assignments to stimulate group discussion and interactive learning
  • 12 case studies based on real life project scenarios
  • Certificate of Attendance
  • 16 Continual Professional Development (CPD) hours
  • Membership with Institute of Construction Claims Practitioners*
  • Sample claim, notice and Engineer’s determination documents for valuable future reference
  • Personalised training course materials folder
  • All refreshments and lunch included

*For those who complete and pass optional post-course assignment. Membership available at Associate level with no pre-requisites required. Application fee waived. Annual membership fees required.

What you will learn

  • Differentiate between the Red, Yellow, Silver and Gold books and their usage.
  • Understand the definition of a claim and what can be claimed.
  • Understand allocation of risk within each form of contract.

  • Understand which clauses allow the Employer to claim from the Contractor and the procedures that need to be followed.

  • Understand the clauses that entitle the Contractor to make a claim.

  • Know what can be claimed under different circumstances.
  • Understand the most important principles to consider when making a claim and calculating quantum.
  • Learn about extensions of time, cost and profit.

  • Understand why not submitting notices can set a just claim up for failure.
  • Gain an insight into the requirements for various notices, what a notice should contain and how and when notices should be submitted.
  • Understand the consequences of not giving notice, conditions precedent and whether these may be legally applied.

  • Understand the pitfalls of why Contractor’s claims often fail and how to avoid them.
  • Learn about the Module 6 FIDIC procedure and the requirements for a claim submission.
  • Learn how to properly and professionally present a claim to help it reach a timely resolution.

  • Understand how disputes may occur as a result of poor responses by the Engineer.
  • Learn why it is important that the Engineer fulfills his contractual obligations and the consequences of not doing so.
  • Learn about the purpose of an Engineer’s response and what should be included.
  • We give you aprocedure for dealing with claims so that the Engineer’s obligations are met and disputes are avoided.

Day 1 Agenda

08:30 – 09:00
Registration & Welcome Refreshments

09:00 – 10:15
Module 1 – Introduction to the FIDIC Forms of Contract & Claims

10:15 – 10:45
Refreshment Break

10:45 – 13:00
Module 2 – Employer’s Claims

13:00 – 14:00
Networking Lunch

14:00 – 15:15
Assignment 1

15:15 – 15:45
Module 3 – Contractor’s Claims

15:00 – 16:15
Refreshment Break

16:15 – 17:15
Module 3 – Contractor’s Claims (cont.)

Day 2 Agenda

08:30 – 09:00
Registration & Welcome Refreshments

09:00 – 10:30
Module 3 – Contractor’s Claims (cont.)

10:30 – 11:00
Refreshment Break

11:00 – 12:00
Assignment 2

12:00 – 13:00
Module 4 – Quantum & Module 5 – Notices

13:00 – 14:00
Networking Lunch

14:00 – 14.30
Module 5 – Notices (cont.)

14:30 – 15.00
Module 6 – Procedure & Presentation of Contractor’s Claims

15:00 – 15:30
Refreshment Break

15:30 – 16:00
Module 7 – The Engineer’s Responses & Determinations

16:00 – 16:45
General Discussion and Close Out

Book Your 'Understanding Claims Under the FIDIC Contracts' Workshop Today:

Contact us for details of the next course dates or your in-house training.

Get in Touch

Take an Understanding Claims under the FIDIC Contracts E-Course instead. We offer Basic and Intermediate e-courses, each with its own set of benefits and learning outcomes.

Common questions

There are no minimum qualifications but you will need to understand the construction process and have a basic knowledge of the FIDIC forms of contract. The course is suitable for many disciplines, but particularly, quantity surveyors, contract administrators, planners, controllers, engineers and those who deal with contractual and commercial matters. Those whose job it is to manage claims, such as project managers, contracts managers and architects will also gain knowledge of the process.

Online registration is the quickest and easiest way to register; you simply have to complete a short registration form and make payment via credit card. We understand that not everyone likes to use credit cards though and, in some cases, your company may be paying for you and may require an invoice and payment via bank transfer. In that case, please contact us and we’ll send you an offline registration form and invoice for payment.

The only difference between these courses is the mode of delivery. The workshop is delivered in a classroom setting over 2-days, whereas the e-course* is delivered online and you are able to log on anytime, anywhere to access the course content. In addition to the Understanding Claims Under the FIDIC Contracts Intermediate E-Course, we also have an Understanding Claims Under the FIDIC Contracts Basic E-Course and the difference between those lies in the learning outcomes and benefits they provide. Check out our comparison page to compare e-courses. *This e-course will launch by August 2018.

Still have questions?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

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