Delay Analysis Basic E-Course

Delay Analysis Basic E-Course

An introduction the the basic principles of delay analysis

$195 for 6 months unlimited access

Enrol now

Take this practical course and gain an understanding of the basic principles of delay analysis

What you will get

  • 5 in-depth modules
  • 1 practical assignment
  • 2 hours of video tutorials delivered across 10 bite-sized videos
  • 4 CPD hours
  • Detailed assignment answers provided
  • Personal tutor support
  • Totally flexible learning
  • Certificate of Achievement

What you will learn

  • Understand the key learning outcomes for the course.
  • Understand the challenges of performing delay analyses that has led it to be such a specialist area within the construction industry.
  • Learn why delay analysis exists and situations where the Contractor/Employer may need to perform a delay analysis.
  • Understand the typical challenges the parties come up against when performing a delay analysis.

  • The purpose of project planning and the fundamentals that make a programme, including tasks, durations, sequencing and logic.
  • Understand the difference between planning and programmes and the different techniques available for conveying the plan.
  • Learn how a programme is updated and the fundamental issues of Float, the Critical Path and Milestones.

  • We introduce the concept of the planning lifecycle and the importance of a reliable baseline programme.
  • Learn how to establish baseline integrity through examples of good and bad practice.
  • Understand the concept of validation and how to validate the baseline programme to ensure a reliable delay analysis.

ASSIGNMENT: you will be asked to review a baseline programme that follows bad practice. You’ll be asked to identify the baseline faults in this programme and how they could be rectified. You’ll then be asked to consider a baseline programme that follows good practice and identify the good practice adopted in the programme. Finally, you’ll be asked to consider how these elements of the programme will help in a delay analysis submission.

  • Learn the principle of liability and contractual entitlement for an extension of time claim.
  • Understand the role of liquidated damages under UAE and English law.
  • Extension of time principles are illustrated under FIDIC, JCT and NEC forms of contract.
  • Understand the relationship to recovery of compensation.

  • Learn about the Society of Construction Law’s Delay and Disruption Protocol, 2nd Edition (2017).
  • Understand the protocol’s position with respect to ‘Contemporaneous Analysis’ and ‘Time Distant Analysis’ (retrospective).
  • We also review the protocol’s stance on selecting an appropriate method and the difference between ‘Cause & Effect’ and ‘Effect & Cause’ methods.
  • Understand how criticality and delay is determined under the protocol.

Need an understanding of the basics of delay analysis?

Yes? Then this course is for you. We cover the fundamentals of planning, how to create a solid baseline programme and teach the key methods used to perform a delay analysis.

Enrol now

Common Questions

We should start this answer by saying that Claims Class has become a well recognised, respected and trusted training provider. When you enrol on a Claims Class course you can be assured that you are going to get: great content; useful and engaging assignments; tangible and applicable learning outcomes; and a smooth administrative process.

If you’re someone who needs a basic understanding of delay analysis, or are looking for an introduction to the topic, then this course is for you. You will graduate this course with a solid understanding of of the basic principles of delay analysis.

The course includes a practical assignment at module 3 (please reference the ‘what you will learn’ section above for a detailed breakdown of the modules and assignments). Once you have completed your assignment, you will upload it to your tutor via the student website. Your tutor will comment on and grade your work and issue your module grade to you via email. At the end of the course, you should have achieved an average grade of 55% to pass.

The course is presented by two delay experts, Paul Gibbons and Anthony Hayes. As well as working as  respected consultants within the field, Paul and Anthony are passionate about delay analysis and bring their combined 36 years’ experience to the course.

Whilst the course is intended to be flexible to accommodate busy professionals, we also realise that life can often get in the way of study.

To strike a balance between flexibility and incentive to get the course done, we therefore give you 6-months to complete the course.

Registration is easy. Just go to the course page on the student website and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

The Delay Analysis Intermediate E-Course is an in-depth look at delay analysis. We cover all the key topics needed to successully review and prepare delay analysis reports. The course includes 3 practical assignments.

In comparison, the Delay Analysis Basic E-Course is an introduction to the topic. We cover the basic principles of delay analysis, but don’t cover the detail required to perform a delay analysis.

The course does not require any specialist planning software. The course focuses on the principles of delay analysis, not specific operation of the software tools.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

The course exceeded my expectations! It has helped me to sharpen my tools and has provided me with a greater understanding of the full scope of construction claims.”

Anthony Chamberlain from UK

One-on-one mentorship from delay analysis experts. Meet course presenters, Paul Gibbons and Anthony Hayes.

Learn more about PaulLearn more about Anthony

Delay Analysis Intermediate E-Course

Delay Analysis Intermediate E-Course

Learn how to review and prepare delay analysis submissions with confidence

$645 for 6 months unlimited access

Enrol now

Take this practical course, created from our extensive experience in project delays, and get the skills you need to settle time related disputes

What you will get

  • 10 in-depth modules
  • 3 practical assignments
  • Case studies using real projects
  • 4 hours of video tutorials delivered across 21 bite-sized videos
  • 10 CPD hours
  • Detailed assignment answers provided
  • Personal tutor support
  • Totally flexible learning
  • Certificate of Achievement

What you will learn

  • Understand the key learning outcomes for the course.
  • Understand the challenges of performing delay analyses that has led it to be such a specialist area within the construction industry.
  • Learn why delay analysis exists and situations where the Contractor/Employer may need to perform a delay analysis.
  • Understand the typical challenges the parties come up against when performing a delay analysis.

  • The purpose of project planning and the fundamentals that make a programme, including tasks, durations, sequencing and logic.
  • Understand the difference between planning and programmes and the different techniques available for conveying the plan.
  • Learn how a programme is updated and the fundamental issues of Float, the Critical Path and Milestones.

  • We introduce the concept of the planning lifecycle and the importance of a reliable baseline programme.
  • Learn how to establish baseline integrity through examples of good and bad practice.
  • Understand the concept of validation and how to validate the baseline programme to ensure a reliable delay analysis.

ASSIGNMENT: you will be asked to review a baseline programme that follows bad practice. You’ll be asked to identify the baseline faults in this programme and how they could be rectified. You’ll then be asked to consider a baseline programme that follows good practice and identify the good practice adopted in the programme. Finally, you’ll be asked to consider how these elements of the programme will help in a delay analysis submission.

  • Learn the principle of liability and contractual entitlement for an extension of time claim.
  • Understand the role of liquidated damages under UAE and English law.
  • Extension of time principles are illustrated under FIDIC, JCT and NEC forms of contract.
  • Understand the relationship to recovery of compensation.

  • Learn about the Society of Construction Law’s Delay and Disruption Protocol, 2nd Edition (2017).
  • Understand the protocol’s position with respect to ‘Contemporaneous Analysis’ and ‘Time Distant Analysis’ (retrospective).
  • We also review the protocol’s stance on selecting an appropriate method and the difference between ‘Cause & Effect’ and ‘Effect & Cause’ methods.
  • Understand how criticality and delay is determined under the protocol.

  • Understand the differences between a prospective and retrospective delay analysis.
  • We review the two prospective methods of ‘Impacted As Planned’ and ‘Time Impact Analysis’. We explain how each works as well as their advantages and disadvantages.

ASSIGNMENT: you will be asked to impact a delay event under two forms of prospective analysis: an ‘Impacted as Planned’ method and a ‘Time Impact Analysis’ method.

  • Recap the differences between a prospective and retrospective delay analysis.
  • Learn about the four retrospective methods of ‘As Planned v As Built’, ‘Longest Path’, ‘Time Slice Windows’ and ‘Collapsed As Built’ and the advantages and disadvantages of using each method.

  • We review the SCL Delay and Disruption Protocol with respect to concurrency and examine the two approaches for assessing concurrency: orthodox and ‘First in Time’.

  • Understand the burden of proof, evidence sources, triangulation of data, as-built validation and recording of evidence. These are critical components to meet the evidential requirements to prove a causal link between a delay event and its effect.

  • Understand the link between time and money.
  • We examine the main heads of claim and illustrate through an example, how loss and expense (prolongation) is assessed against periods of critical delay.

Need the skills to review and prepare delay analyses?

We can help. We understand the challenges you face on projects; we’ve been there ourselves. Through practical content and assignments, we will teach you how to prepare successful delay analysis reports, so you can focus on project progress.

Enrol now

Become one of the few professionals who can successfully tackle this challenging area of the dispute field.

This e-course offers a full understanding of construction delay analysis.

You’ll receive a Certificate of Achievement and 10 valuable CPD hours. Armed with these achievements and your enhanced knowledge, you will be a vital asset to any construction claims management team.

Enrol now

Common Questions

We should start this answer by saying that Claims Class has become a well recognised, respected and trusted training provider. When you enrol on a Claims Class course you can be assured that you are going to get: great content; useful and engaging assignments; tangible and applicable learning outcomes; and a smooth administrative process.

If you’re someone who needs to know how to prepare or review delay analysis reports, then this course is for you. You will graduate this course with a solid understanding of delay analysis and will be immediately able to apply what you have learnt to the next claim you work on with confidence and clarity.

The course includes 3 practical assignments (please reference the ‘what you will learn’ section above for a detailed breakdown of the modules and assignments). Once you have completed your assignments, you will upload them to your tutor via the student website. Your tutor will comment on and grade your work and issue your module grade to you via email. At the end of the course, you should have achieved an average grade of 55% to pass.

The course is presented by two delay experts, Paul Gibbons and Anthony Hayes. As well as working as  respected consultants within the field, Paul and Anthony are passionate about delay analysis and bring their combined 36 years’ experience to the course.

The course does not require any specialist planning software. The course focuses on the principles of delay analysis, not specific operation of the software tools.

Whilst the course is intended to be flexible to accommodate busy professionals, we also realise that life can often get in the way of study.

To strike a balance between flexibility and incentive to get the course done, we therefore give you 6-months to complete the course.

Registration is easy. Just go to the course page on the student website and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

The Delay Analysis Intermediate E-Course is an in-depth look at delay analysis. We cover all the key topics needed to successully review and prepare delay analysis reports. The course includes 3 practical assignments.

In comparison, the Delay Analysis Basic E-Course is an introduction to the topic. We cover the basics of delay analysis, but don’t cover the detail required to perform a delay analysis.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

The course exceeded my expectations! It has helped me to sharpen my tools and has provided me with a greater understanding of the full scope of construction claims.”

Anthony Chamberlain from UK

One-on-one mentorship from delay analysis experts.

Meet course presenters, Paul Gibbons and Anthony Hayes.

Learn more about PaulLearn more about Anthony

Ecourse

Construction E-Courses

Enhance your knowledge of construction contracts and claims. With Claims Class e-courses, study anytime, anywhere via our state-of-the-art online system. Progress at your own pace and graduate with new skills, confidence and valuable CPD hours.

Construction Claims

A well-rounded course suitable for contractors, consultants and engineers. We examine claims from all sides. Whether you're responsible for submitting or responding to claims, this course is for you.

Basic

E-Course

Learn more

$195

Easy to follow video tutorials

Intermediate

E-Course

Learn more

$645

Easy to follow video tutorials, plus practical assignments, tutor support, CPD & certification

Premium

E-Course

Learn more

$2,650

The same benefits as the intermediate option, plus more complex assignments and study committment

Practical Use of FIDIC Contracts

Gain practical skills and knowledge to manage projects under the FIDIC 1999 contracts with confidence.

Basic

E-Course

Learn more

$195

Easy to follow video tutorials

Intermediate

E-Course

Learn more

$645

Easy to follow video tutorials, plus practical assignments, tutor support, CPD & certification

Understanding Claims Under FIDIC

Get practical skills to manage claims under FIDIC 1999. Learn how to identify claim situations and the procedures to follow under FIDIC to achieve successful outcomes.

Basic

E-Course

Learn more

$195

Easy to follow video tutorials

Intermediate

E-Course

Learn more

$645

Easy to follow video tutorials, plus practical assignments, tutor support, CPD & certification

The Perfect Claim

Learn how to prepare the perfect claim from a-z. Using a case study based on unforeseeable ground conditions, we teach you how to compile a claim for an extension of time and costs. Most suited to those who need to know how to prepare claims.

Basic

E-Course

Learn more

$195

Easy to follow video tutorials

Intermediate

E-Course

Learn more

$645

Easy to follow video tutorials, plus practical assignments, tutor support, CPD & certification

Premium

E-Course

Learn more

$2,650

The same benefits as the intermediate option, plus more complex assignments and study committment


The Perfect Claim Premium E-Course

The Perfect Claim
Premium E-Course

Learn how to prepare the perfect claim. Enhance your earning potential as a claims specialist.

$2,250 for 12 months unlimited access

Enrol now

Benefit from intensive, practical learning and watch your career thrive

What you will get

  • 8 in-depth modules
  • 23 practical assignments
  • 17 video tutorials
  • Detailed assignment answers provided
  • Personal tutor support
  • 65 CPD hours
  • Blog library – 100s of articles
  • Additional student resources & technical guides
  • Totally flexible learning
  • Certificate of Achievement
  • Membership of the Institute of Construction Claims Practitioners (on completion).

What you will learn

  • This module introduces a case study comprising a residential and commercial project where the Contractor encountered unforeseeable ground conditions. This caused the Contractor to incur standing time. It also caused delay to the groundworks.
  • Understand how the Contractor has been affected by this event and the link between cause and effect.
  • Learn how to identify the potential claims.
  • Investigate the Contract to verify that the Contractor has an entitlement to make a claim.
  • Examine the contractual requirements for notices.
  • Understand why contracts place such high importance on the submission of notices.
  • ASSIGNMENTS: The assignments for this module ask you to examine the second case study, identify the claims, the contractual entitlement and the method of evaluation and to prepare the various notices that should be sent.

  • Understand the importance of good records.
  • Review the types of records necessary for claims.
  • Appreciate how good record management makes claim preparation more efficient.
  • Learn how to create a timeline to assist with compiling a claim.
  • Understand good practice when preparing a baseline programme.
  • Learn the correct principles when preparing delay analyses.
  • Examine different types of delay analysis.
  • Learn the procedure for a Time Impact delay analysis.
  • Learn how to examine the results of the delay analysis.
  • Correctly calculate an extension of time.
  • Understand how concurrent delay may affect the Contractor’s entitlement.
  • ASSIGNMENTS: The assignments include the preparation of a simple time-impact analysis for the second case study using spreadsheets, calculation of the number of days extension of time and calculation of the revised completion date.

  • Understand and identify what Costs may be claimed.
  • Learn the correct principles of cost recovery.
  • Appreciate how to prepare and present the Cost calculations.

ASSIGNMENTS: Assignments for this module include the calculation of the number of days costs that may be claimed and the period on which the costs should be based. You will also be required to prepare cost calculations for: a salaried member of staff; an hourly-paid worker; hired plant; depreciation of plant of equipment; fuel costs and head office overheads and profit. You are asked to present the calculations so that they may be easily audited by the respondent.

  • Learn the Four Key Points for an effective claim and how to comply with them.
  • Understand how to format and prepare a claim submission to a good professional standard.
  • Understand how the “front matter” of the claim helps to bring clarity to a reviewer. Learn how it establishes the background to the matters before the details of the claim are presented.

ASSIGNMENT: The assignment is to prepare the preliminary sections of the claim for the second case study.

  • Understand what the object of a claim is.
  • Learn and understand the essential elements of a successful claim.
  • Appreciate the types of event that provide entitlement to make a claim.
  • Understand how to prepare a narrative to clearly explain the cause of the claim.
  • Understand the importance of linking cause with effect.
  • Examine the possible effects of an event.
  • Learn how to correctly summarise a narrative.
  • Discover how to identify the information necessary to perform a delay analysis.
  • Understand the importance of justifying the delay analysis and explain how it has been performed.

ASSIGNMENT: The assignment is to produce cause and effect narratives to be included in the claim for the second case study, as well as a narrative to justify and explain how the delay analysis has been carried out and what it demonstrates.

  • Learn how to explain the principles of cost recovery in a claim narrative.
  • Understand how simply presented and well-explained calculations will enhance your claim.
  • Ensure ease of understanding in your claims.

ASSIGNMENT: The assignment asks you to compose a narrative to explain the costs that have been claimed and how they have been calculated for the second case study.

  • Identify where to find the entitlement to make a claim.
  • Appreciate how to clearly demonstrate the contractual entitlement in a claim narrative.
  • Learn how to correctly demonstrate that the notice provisions have been complied with.

ASSIGNMENT: The assignment is to produce a narrative for the second case study which adequately demonstrates why the claim is admissible under the contract.

  • Understand why the Executive Summary and Statement of Claim are important parts of a claim narrative.
  • Learn what should be included in these sections and how to effectively draft them.
  • Appreciate the importance of substantiating every statement made, every fact relied on and each calculation included in the claim.
  • Understand how to best provide substantiation to assist the reviewer and to ensure that your claim is a stand-alone document.
  • Learn how to organise and present exhibits, programmes, calculations and other documents. Ensure anything relied upon in the claim narrative is designed to make the reviewer’s job easy and efficient.
  • Appreciate the importance of having a peer review carried out before finalising the claim.

ASSIGNMENT: The final assignment is to put everything you have learned into practice and produce the claim for the second case study.

In addition to the course fee, you’ll need a copy of Construction Claims & Responses: effective writing & presentation, 2nd edition. 

Please visit our Publications page for recommendations of where to purchase this book.

A fast-track route to becoming a claim specialist.

Construction claims experts are in high demand today. Projects are more complex and as a result, claims are too. Companies need talented individuals who can manage claims with speed and efficiency. Become one of them.

Enrol now

Earn your certification and CPD through practical study.

This course will teach you how to prepare a claim from start to finish. Through 17 video tutorials and 23 practical assignments, you will gain knowledge that you can immediately apply.

At the end of the course, you’ll receive a Certificate of Achievement and 65 well deserved CPD hours.

Enrol now

Use your new qualification for further professional development. Join the Institute of Construction Claims Practitioners as a full Member

Graduates can join the Institute of Construction Claims Practitioners as a full Member. Access a range of benefits designed to support your career as a specialist construction claims practitioner.

Learn more about ICCP Membership

Common Questions

The course developer, Andy Hewitt, presents the course. Andy has over 45 years’ experience in the construction industry and is the author of industry best-seller, Construction Claims & Responses: Effective Writing & Presentation.

Andy is also author of a number of other publications on the subjects of contracts and claims.

Each module contains various assignments for you to complete after you have watched all the videos for that module. Once you have completed your assignments, you will upload them to your tutor via the student website. Your tutor will comment on and grade your work. You tutor will then issue your grade to you via email. You’ll need a 55% overall grade to pass the course.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrollment, you have 12-months to complete the course. After 12-months, your access to the Student Website will expire and you will no longer have access to the course content. 12-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Click any of the ‘enrol now’ buttons above and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

We should start this answer by saying that Claims Class has become a well recognised, respected and trusted education and training provider that specialises in construction contracts and claims. So when you enrol on a Claims Class course you can be assured that you are going to get great content, useful and engaging assignments, tangible and applicable learning outcomes and a smooth administrative and learning process.

If you’re someone who struggles with claim writing, perhaps it’s new to you, your claims keep getting rejected or perhaps you just want a refresher, then this course is for you. You will graduate this course with a solid understanding of claims and will be immediately able to apply what you have learnt to the next claim you work on with confidence and clarity.

Yes! Graduates of the course will be eligible to join the Institute of Construction Claims Practitioners a a full member (MICCP) without the need to meet any other prerequisites for membership. Further details about joining will be provided when you graduate.

The course content in terms of videos and modules is the same for each course. The premium course however, has more CPD hours, more detailed assignments and more additional resources.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

The course is very practical and almost all the aspects of the course can be applied in practice. I gained much more knowledge of how to manage claims and I also gained respect from my colleagues as someone with good knowledge of claims.”

Kayvan Bahraini from UAE

Andy Hewitt

Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over 45 years’ experience. Andy is also a published author, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy

The Perfect Claim Intermediate E-Course

The Perfect Claim
Intermediate E-Course

Learn how to manage and resolve claims from a-z with confidence.

$645 for 6 months unlimited access

Enrol now

Benefit from practical learning and gain the confidence you need to manage claims

What you will get

  • 8 in-depth modules
  • 8 practical assignments
  • 17 video tutorials
  • Detailed assignment answers provided
  • Personal tutor support
  • 35 CPD hours
  • Blog library – 100s of articles
  • Additional student resources & technical guides
  • Totally flexible learning
  • Certificate of Achievement
  • Associate membership of the Institute of Construction Claims Practitioners (on completion)

What you will learn

  • This module introduces a case study comprising a residential and commercial project where the Contractor encountered unforeseeable ground conditions. This caused the Contractor to incur standing time. It also caused delay to the groundworks.
  • Understand how the Contractor has been affected by this event and the link between cause and effect.
  • Learn how to identify the potential claims.
  • Investigate the Contract to verify that the Contractor has an entitlement to make a claim.
  • Examine the contractual requirements for notices.
  • Understand why contracts place such high importance on the submission of notices.
ASSIGNMENTS:

Assignments for this module ask you to examine the second case study, identify the claims and identify the various notices that should be sent.

  • Understand the importance of good records.
  • Review the types of records necessary for claims.
  • Appreciate how good record management makes claim preparation more efficient.
  • Learn how to create a timeline to assist with compiling a claim.
  • Understand good practice when preparing a baseline programme.
  • Learn the correct principles when preparing delay analyses.
  • Examine different types of delay analysis.
  • Learn the procedure for a Time Impact delay analysis.
  • Learn how to examine the results of the delay analysis.
  • Correctly calculate an extension of time.
  • Understand how concurrent delay may affect the Contractor’s entitlement.
ASSIGNMENTS:

Assignments for this module include instructing your planner on the principles of how to carry out the selected form of delay analysis for the second case study, calculation of the number of days extension of time and calculation of the revised completion date.

  • Understand and identify what Costs may be claimed.
  • Learn the correct principles of cost recovery.
  • Appreciate how to prepare and present the Cost calculations.
ASSIGNMENTS:

Assignments for this module include the calculation of the daily costs for: a salaried member of staff; an hourly-paid worker; hired plant and depreciation of plant of equipment. You are asked to present the calculations clearly so that they may be audited easily by the respondent.

  • Learn the Four Key Points for an effective claim and how to comply with them.
  • Understand how to format and prepare a claim submission to a good professional standard.
  • Understand how the “front matter” of the claim helps to bring clarity to a reviewer. Learn how it establishes the background to the matters before the details of the claim are presented.
ASSIGNMENTS:

The assignment for this module is to prepare the preliminary sections of the claim for the second case study.

  • Understand what the object of a claim is.
  • Learn and understand the essential elements of a successful claim.
  • Appreciate the types of event that provide entitlement to make a claim.
  • Understand how to prepare a narrative to clearly explain the cause of the claim.
  • Understand the importance of linking cause with effect.
  • Examine the possible effects of an event.
  • Learn how to correctly summarise a narrative.
  • Discover how to identify the information necessary to perform a delay analysis.
  • Understand the importance of justifying the delay analysis and explain how it has been performed.
ASSIGNMENTS:

The assignment for this module will be to produce cause and effect narratives that will be included in the claim for the second case study.

  • Learn how to explain the principles of cost recovery in a claim narrative.
  • Understand how simply presented and well-explained calculations will enhance your claim.
  • Ensure ease of understanding in your claims.
ASSIGNMENTS:

The assignment for this module asks you to compose a narrative to explain the costs that have been claimed and how they have been calculated

  • Identify where to find the entitlement to make a claim.
  • Appreciate how to clearly demonstrate the contractual entitlement in a claim narrative.
  • Learn how to correctly demonstrate that the notice provisions have been complied with.
ASSIGNMENTS:

The assignment for this module is to produce a narrative for the second case study which adequately explains why the claim is admissible under the contract.

  • Understand why the Executive Summary and Statement of Claim are important parts of a claim narrative.
  • Learn what should be included in these sections and how to effectively draft them.
  • Appreciate the importance of substantiating every statement made, every fact relied on and each calculation included in the claim.
  • Understand how to best provide substantiation to assist the reviewer and to ensure that your claim is a stand-alone document.
  • Learn how to organise and present exhibits, programmes, calculations and other documents. Ensure anything relied upon in the claim narrative is designed to make the reviewer’s job easy and efficient.
  • Appreciate the importance of having a peer review carried out before finalising the claim.
ASSIGNMENTS:

The assignment for the final module asks you to put everything you have learned into practice. You are asked to set out the various sections of the claim for the second case study and outline each section’s contents.

Note:

Whilst the course content is applicable to any form of contract, we refer to the FIDIC Red Book (1999) in assignments, case studies and examples.

Need practical knowledge on how to prepare claims?

This course covers the claim process from a-z. Based on a project case study, we cover everything you need to know to manage claims successfully. Carefully crafted assignments provide a practical learning experience to help those who need to write and prepare claims.

Enrol now

Earn your certification and CPD through practical study.

This course will teach you how to prepare a claim from start to finish. Through 17 video tutorials and 8 practical assignments, you will gain knowledge that you can immediately apply.

At the end of the course, you’ll receive a Certificate of Achievement and 35 well deserved CPD hours.

Enrol now

Use your new qualification for further professional development. Join the Institute of Construction Claims Practitioners as an Associate member

Graduates can join the Institute of Construction Claims Practitioners as an Associate (AICCP). Access a range of benefits designed to support your career as a specialist construction claims practitioner.

Learn more about ICCP Membership

Common Questions

The course developer, Andy Hewitt, presents the course. Andy has over 45 years’ experience in the construction industry and is the author of industry best-seller, Construction Claims & Responses: Effective Writing & Presentation.

Andy is also author of a number of other publications on the subjects of contracts and claims.

There are no minimum qualifications, but you will need to understand the construction process and have a basic knowledge of construction contracts. The course is suitable for many disciplines, but particularly, quantity surveyors, contract administrators, engineers and those who deal with contractual and commercial matters. Those whose job it is to manage claims will also gain knowledge of the process and those who wish to gain the necessary skills and knowledge to progress up the career ladder will be able to do so with confidence.

Registration is easy. Click any of the ‘enrol now’ buttons above and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrollment, you have 6-months to complete the course. After 6-months, your access to the Student Website will expire and you will no longer have access to the course. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

You will need a copy of Construction Claims & Responses: effective writing and presentation by Andy Hewitt and details of where to purchase this book can be found here on our Publications page.

You will receive a certificate to confirm that you have successfully graduated. Your certificate will denote the date of graduation, your pass grade (pass, merit or distinction), the modules studied, the CPD hours gained and logos of the accrediting bodies.

Whilst the topic and content is the same, the main differences are in the benefits you receive and the depth of study. The Perfect Claim Premium E-Course, for example, has more detailed assignments. They require more study time and will challenge you more. The premium course also has more CPD hours, more free additional study resources and sample templates to help you in your claims roles, e.g. sample notices, sample cost calculations, etc.

The basic e-course on the other hand, only includes video tutorials with no additional benefits.

The course you take really depends on your learning and career objectives and what you are looking to get out of your study.

Our students come from many different countries and are used to working with both international and domestic forms of contract. We use the FIDIC Red Book (1st Ed. 1999) to illustrate the course. We use this contract because it is a simple form of contract written by engineers, for engineers. It also contains conditions that are typical of any construction contract and s widely used internationally.

After a little familiarisation, students who are familiar with other types of construction contract (JCT, NEC, bespoke forms, etc.) will have no difficulty in understanding the Red Book, or applying it to the case studies and examples used on the course.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

The course exceeded my expectations! It has helped me to sharpen my tools and has provided me with a greater understanding of the full scope of construction claims.”

Anthony Chamberlain from United Kingdom

Andy Hewitt

Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over 45 years’ experience. Andy is also a published author, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy

The Perfect Claim Basic E-Course

The Perfect Claim
Basic E-Course

Learn how to manage and resolve claims from a-z.

$195 for 6 months unlimited access

Enrol now

Benefit from easy-to-follow video tutorials and learn how to prepare the perfect claim

What you will get

  • 8 in-depth modules
  • 17 video tutorials
  • Totally flexible learning
  • No pressure of assignments
  • No pressure of pass or fail

What you will learn

  • This module introduces a case study comprising a residential and commercial project where the Contractor encountered unforeseeable ground conditions. This caused the Contractor to incur standing time. It also caused delay to the groundworks.
  • Understand how the Contractor has been affected by this event and the link between cause and effect.
  • Learn how to identify the potential claims.
  • Investigate the Contract to verify that the Contractor has an entitlement to make a claim.
  • Examine the contractual requirements for notices.
  • Understand why contracts place such high importance on the submission of notices.

  • Understand the importance of good records.
  • Review the types of records necessary for claims.
  • Appreciate how good record management makes claim preparation more efficient.
  • Learn how to create a timeline to assist with compiling a claim.
  • Understand good practice when preparing a baseline programme.
  • Learn the correct principles when preparing delay analyses.
  • Examine different types of delay analysis.
  • Learn the procedure for a Time Impact delay analysis.
  • Learn how to examine the results of the delay analysis.
  • Correctly calculate an extension of time.
  • Understand how concurrent delay may affect the Contractor’s entitlement.

  • Understand and identify what Costs may be claimed.
  • Learn the correct principles of cost recovery.
  • Appreciate how to prepare and present the Cost calculations.

  • Learn the Four Key Points for an effective claim and how to comply with them.
  • Understand how to format and prepare a claim submission to a good professional standard.
  • Understand how the “front matter” of the claim helps to bring clarity to a reviewer. Learn how it establishes the background to the matters before the details of the claim are presented.

  • Understand what the object of a claim is.
  • Learn and understand the essential elements of a successful claim.
  • Appreciate the types of event that provide entitlement to make a claim.
  • Understand how to prepare a narrative to clearly explain the cause of the claim.
  • Understand the importance of linking cause with effect.
  • Examine the possible effects of an event.
  • Learn how to correctly summarise a narrative.
  • Discover how to identify the information necessary to perform a delay analysis.
  • Understand the importance of justifying the delay analysis and explain how it has been performed.

  • Learn how to explain the principles of cost recovery in a claim narrative.
  • Understand how simply presented and well-explained calculations will enhance your claim.
  • Ensure ease of understanding in your claims.

  • Identify where to find the entitlement to make a claim.
  • Appreciate how to clearly demonstrate the contractual entitlement in a claim narrative.
  • Learn how to correctly demonstrate that the notice provisions have been complied with.

  • Understand why the Executive Summary and Statement of Claim are important parts of a claim narrative.
  • Learn what should be included in these sections and how to effectively draft them.
  • Appreciate the importance of substantiating every statement made, every fact relied on and each calculation included in the claim.
  • Understand how to best provide substantiation to assist the reviewer and to ensure that your claim is a stand-alone document.
  • Learn how to organise and present exhibits, programmes, calculations and other documents. Ensure anything relied upon in the claim narrative is designed to make the reviewer’s job easy and efficient.
  • Appreciate the importance of having a peer review carried out before finalising the claim.

Gain knowledge of the claims management process from a-z

This course covers the claim process from a-z. It has been carefully crafted to help those who need to write and prepare claims. If you want to learn about claims without the pressure of assignments, this course is for you.

Enrol now

Common Questions

There are no assessments with this course and no pressure of pass or fail. You will simply have access to a series of video tutorials. If you are looking for a more practical learning experience, with graded assignments, perhaps explore our Perfect Claim Intermediate E-Course instead.

The course developer, Andy Hewitt, presents the course. Andy has over 45 years’ experience in the construction industry and is the author of industry best-seller, Construction Claims & Responses: Effective Writing & Presentation.

Andy is also author of a number of other publications on the subjects of contracts and claims.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrolment, you have 6-months to complete the course. After 6-months, your access to the student website will expire and you will no longer have access to the course content. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Click any of the ‘enrol now’ buttons above and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

The difference between the courses mainly lies in the benefits as well as the overall learning outcome and experience. Both courses contain 8 modules covered via 17 video tutorials. The intermediate course, however, comes with the additional benefits of graded assignments, tutor support, CPD hours, certification and more. It is therefore the more practical learning experience of the two.

Whilst both courses focus on construction claims, their content is quite different. The Construction Claims Basic E-Course teaches the principles of claims and responses and gives you the tools to write, respond and to manage claims effectively. The Perfect Claim Basic E-Course takes you through the claims process from A-Z: we start with a case study; we discuss examples of project records that we should create at the start of a project; we create notices when an event happens; we do a delay analysis based on the case study; we do the cost calculations for the claim; and we then put everything together into a full claim document.

Both courses will give you a solid understanding of claims and compliment each other nicely. Our advice is to choose the one that appeals to you the most.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

I would recommend this course to any construction contracts management and administration professionals who want to understand how to prepare and present a successful claim.”

Jose Covas from India

Andy Hewitt

Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over 45 years’ experience. Andy is also a published author, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy

Understanding Claims Under the FIDIC Contracts Basic E-Course

Understanding Claims Under FIDIC 1999
Basic E-Course

Learn how to manage and resolve construction claims based on the FIDIC contracts.

$195 for 6 months unlimited access

Enrol now

Gain the confidence you need to manage claims under FIDIC 1999

What you will get

  • 7 in-depth modules
  • 23 video tutorials
  • Totally flexible learning
  • No pressure of assignments
  • No pressure of pass or fail

What you will learn

  • Differentiate between the Red, Yellow, Silver and Gold books and their usage.
  • Understand the definition of a claim and what can be claimed.
  • Understand allocation of risk within each form of contract.

Understand which clauses allow the Employer to claim from the Contractor and the procedures that need to be followed.

Understand the clauses that entitle the Contractor to make a claim.

  • Know what can be claimed under different circumstances.
  • Understand the most important principles to consider when making a claim and calculating quantum.
  • Learn about extensions of time, cost and profit.

  • Understand why not submitting notices can set a just claim up for failure.
  • Gain an insight into the requirements for various notices, what a notice should contain and how and when notices should be submitted.
  • Understand the consequences of not giving notice, conditions precedent and whether these may be legally applied.

  • Understand the pitfalls of why Contractor’s claims often fail and how to avoid them.
  • Learn about the Module 6 FIDIC procedure and the requirements for a claim submission.
  • Learn how to properly and professionally present a claim to help it reach a timely resolution.

  • Understand how disputes may occur as a result of poor responses by the Engineer.
  • Learn why it is important that the Engineer fulfills his contractual obligations and the consequences of not doing so.
  • Learn about the purpose of an Engineer’s response and what should be included.
  • A procedure for dealing with claims so that the Engineer’s obligations are met and disputes are avoided.

Need new skills to manage claims under FIDIC 1999?

Look no further. Take this course and learn how to identify claim situations and the procedures to follow under FIDIC to achieve successful outcomes. You will also learn about the role of the Engineer and procedures to follow when issuing a response or determination.

Enrol now

Common Questions

There are no assessments with this course and no pressure of pass or fail; you will simply have access to a series of video tutorials. If you are looking for a more practical learning experience, with graded assignments, perhaps explore our Understanding Claims Under the FIDIC Contracts Intermediate E-Course instead.

The course developer, Andy Hewitt, presents the course. Andy has over 45 years’ experience in the construction industry and is the author of industry best-seller, Construction Claims & Responses: Effective Writing & Presentation.

Andy is also author of a number of other publications on the subjects of contracts and claims.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrolment, you have 6-months to complete the course. After 6-months, your access to the Student Website will expire and you will no longer have access to the course content. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Click any of the ‘enrol now’ buttons above and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

The difference in the courses lies in the learning outcomes and experience. Both courses contain 6 modules covered via 24 video tutorials. The intermediate course, however, comes with the additional benefits of assignments, tutor support, CPD hours, certification and more and is therefore the more practical learning experience.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

I would recommend this course to any construction contracts management and administration professionals who want to understand how to prepare and present a successful claim.”

Jose Covas from India

Andy Hewitt

Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over 45 years’ experience. Andy is also a published author, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy

Understanding Claims Under the FIDIC Contracts Intermediate E-Course

Understanding Claims Under FIDIC 1999
Intermediate E-Course

Gain practical skills to manage and resolve construction claims based on FIDIC.

$645 for 6 months unlimited access

Enrol now

Benefit from practical learning and gain the confidence you need to manage claims under FIDIC 1999

What you will get

  • 7 in-depth modules
  • 6 practical assignments
  • 23 video tutorials
  • 18 CPD hours
  • Detailed assignment answers provided
  • Personal tutor support
  • Blog library – 100s of articles
  • Additional student resources & technical guides
  • Totally flexible learning
  • Certificate of Achievement
  • Associate membership of the Institute of Construction Claims Practitioners (on completion)

What you will learn

  • Differentiate between the Red, Yellow, Silver and Gold books and their usage (1999 editions).
  • Understand the definition of a claim and what can be claimed.
  • Understand allocation of risk within each form of contract.

Understand which clauses allow the Employer to claim from the Contractor and the procedures that need to be followed.

Understand the clauses that entitle the Contractor to make a claim.

  • Know what can be claimed under different circumstances.
  • Understand the most important principles to consider when making a claim and calculating quantum.
  • Learn about extensions of time, cost and profit.

  • Understand why not submitting notices can set a just claim up for failure.
  • Gain an insight into the requirements for various notices, what a notice should contain and how and when notices should be submitted.
  • Understand the consequences of not giving notice, conditions precedent and whether these may be legally applied.

  • Understand the pitfalls of why Contractor’s claims often fail and how to avoid them.
  • Learn about the Module 6 FIDIC procedure and the requirements for a claim submission.
  • Learn how to properly and professionally present a claim to help it reach a timely resolution.

  • Understand how disputes may occur as a result of poor responses by the Engineer.
  • Learn why it is important that the Engineer fulfills his contractual obligations and the consequences of not doing so.
  • Learn about the purpose of an Engineer’s response and what should be included.
  • A procedure for dealing with claims so that the Engineer’s obligations are met and disputes are avoided.

  • Throughout the course, you will be asked to complete 6 assignments which will require you to answer questions or complete exercises related to the course topics.
  • You will be asked to submit your assignments to your personal tutor for grading.
  • Your tutor will provide feedback and advice where necessary.
  • Each assignment grade counts towards your overall course grade.

Need practical skills to manage claims under FIDIC 1999?

Look no further. Take this course and through practical assignments, learn how to identify claim situations and the procedures to follow under FIDIC to achieve successful outcomes. The assignments will also help you to understand the role of the Engineer and procedures he/she must follow when issuing a response or determination.

Enrol now

Earn your certification and CPD through practical study.

This course will teach you how to prepare a claim from start to finish. Through 23 video tutorials and 6 practical assignments, you will gain knowledge that you can immediately apply.

At the end of the course, you’ll receive a Certificate of Achievement and 18 well deserved CPD hours.

Enrol now

Use your new qualification for further professional development. Join the Institute of Construction Claims Practitioners as an Associate Member

Graduates can join the Institute of Construction Claims Practitioners as an Associate (AICCP) member. Access a range of benefits designed to support your career as a specialist construction claims practitioner.

Learn more about ICCP Membership

Common Questions

We should start this answer by saying that Claims Class has become a well recognised, respected and trusted education and training provider that specialises in construction contracts and claims. So when you enrol on a Claims Class course you can be assured that you are going to get great content, useful and engaging assignments, tangible and applicable learning outcomes and a smooth administrative and learning process.

If you’re someone who works on claims based on the FIDIC forms of contract then this course is perfect for you. We will provide you with a full understanding of the circumstances under which claims may be made, the claim procedures that must be followed and the requirements of the Engineer when producing responses and determinations. You will graduate this course with a solid understanding of how to manage claims under the FIDIC contracts and will be immediately able to apply what you have learnt to the next claim you work on with confidence and clarity.

There are 6 assignments to complete throughout the course. You will be given your assignments at the end of the relevant modules and once completed, you will upload them to your tutor via the student website. Your tutor will comment on and grade your work and issue your module grade to you via email. At the end of the course, you should have achieved an average grade of 55% to pass.

The course developer, Andy Hewitt, presents the course. Andy has over 45 years’ experience in the construction industry and is the author of industry best-seller, Construction Claims & Responses: Effective Writing & Presentation.

Andy is also author of a number of other publications on the subjects of contracts and claims.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrollment, you have 6-months to complete the course. After 6-months, your access to the Student Website will expire and you will no longer have access to the course content. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Click any of the ‘enrol now’ buttons above and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

Yes! Graduates of the course will be eligible to join the Institute of Construction Claims Practitioners at Associate level without the need to meet any other prerequisites for membership. Further details about joining will be provided when you graduate.

The difference between the courses mainly lies in the benefits as well as the overall learning outcome and experience. Both courses contain 7 modules covered via 24 video tutorials. The intermediate course, however, comes with the additional benefits of graded assignments, tutor support, CPD hours, certification and more and is therefore the more practical learning experience.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

I would recommend this course to any construction contracts management and administration professionals who want to understand how to prepare and present a successful claim.”

Jose Covas from India

Andy Hewitt

Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over 45 years’ experience. Andy is also a published author, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy

Construction Claims Premium E-Course

Construction Claims Premium E-Course

Enhance your career and earning potential as a claims specialist

$2,650 for 12 months unlimited access

Enrol now

Fast track your career. Get the skills you need to become a claims specialist.

What you will get

  • 7 in-depth modules
  • 8 video tutorials
  • 3-5 study assignments per module
  • Detailed assignment answers provided
  • Personal tutor support
  • 150 CPD hours
  • Blog library – 100s of articles
  • Additional student resources & technical guides
  • Totally flexible learning
  • Certificate of Achievement
  • Membership of the Institute of Construction Claims Practitioners (graduates only).

What you will learn

  • Learn about contract documents, programmes, planning, project records and notices. Understand how good contract administration systems and procedures help the claims process.
  • Assignments: using a project you have worked on, discuss the contract administration systems. Suggest ways that you may have helped or hindered claims. The assignments also cover claim management procedures and how to write and submit notices.

  • Learn how to identify events that lead to claims.
  • Understand the types of claim that are common within the industry.
  • Assignments: examine four case studies and identify circumstances that may lead to claims. Identify entitlement for the claim issues under the contract. Discuss any relevant legal principles and describe how to evaluate the claim.

  • Understand the importance of a good claim strategy.
  • Learn how to create a suitable strategy from both the claimant’s and the respondent’s points of view.
  • Assignment: The beginning of a claim or response document should include key information including project background information and contract details. It should also set the scene for the claim. This will help the reviewer to understand the issues in question. We ask you to study these principles and produce an example of the preliminary sections of a claim.

  • Establishing cause and effect is one of the most important parts of a claim or response.
  • Understand how to link cause and effect.
  • Assignment: using a case study, we ask you to write cause and effect narratives. The narratives should be written in such a way that they can be included in a formal claim submission.

  • In Module 5, we first build on the principles of cause and effect. We discuss how to use a delay analysis to show the effect of a delay on the time for completion.
  • We then move on to look at claimant’s entitlement.
  • Assignments: We ask you to perform a delay analysis and produce claim narratives based on a case study. We use two common delay analysis techniques for this exercise: time impact and impacted as planned.
  • Assignments: We ask you to examine two case studies. We then ask you to produce narratives that could be included in a claim to show the claimant’s entitlement.

  • Understand the importance of a response.
  • Learn how to ensure that the response or determination persuades the claimant and the project owner that it is correct.
  • Assignment: We ask you to refer to three claims that include varying degrees of detail. We ask you to produce response documents for each claim. We also ask you to respond to them from both a fair and defensive point of view.

  • In the last module we bring everything together.
  • Assignment: we ask you to produce a full extension of time claim for one of the case studies.

  • We ask you to complete 3-5 assignments for each module, except for modules 4 and 7 where there is one assignment.
  • We ask you to submit your assignments to your personal tutor for grading.
  • Your tutor provides feedback and advice where necessary.
  • Each assignment grade counts towards your overall course grade.
  • Whilst the course content applies to any form of contract, we refer to the FIDIC Red Book (1999) in assignments, case studies and examples.

Gain a practical understanding of claims

The course places strong emphasis on case studies based on real projects. Gain a practical understanding of claims and immediately apply your new knowledge to your projects.

Enrol now

Become a specialist in claims management

This course offers a detailed understanding of construction claims. We use case studies based on real life projects and practical scenarios. The 8 video tutorials give an overview of each module and the assignments.
Access to high quality learning with assignments, model answers, consistent tutor feedback and support would usually cost you $4,850 in consultancy fees. By taking this course, you receive all this for $2,650.
As well as a Certificate of Achievement, you will earn 150 CPD hours. This achievement, plus your enhanced knowledge of claims, will put you in a strong career position.

Enrol now

Use your new qualification for further professional development. Join the Institute of Construction Claims Practitioners as a full Member

Graduates can join the Institute of Construction Claims Practitioners as a full Member. Access a range of benefits designed to support your career as a specialist construction claims practitioner.

Learn more about ICCP Membership

Common Questions

There are no minimum qualifications, but you will need to understand the construction process and have a basic knowledge of construction contracts. The course is suitable for many disciplines, but particularly, quantity surveyors, contract administrators, engineers and those who deal with contractual and commercial matters. Those whose job it is to manage claims will also gain knowledge of the process and those who wish to gain the necessary skills and knowledge to progress up the career ladder will be able to do so with confidence.

The registration process is simply. Simply go to the course registration page and sign up online. You’ll be asked to complete a basic registration form and make payment (taken via all major credit cards). You’ll then receive an order confirmation and a welcome email with all the details you need to get started will follow shortly afterwards.

One of the books required for the course is Construction Claims & Responses: effective writing and presentation by Andy Hewitt and details of where to purchase this book can be found here on our Publications page. The other book required for the course is the FIDIC Conditions of Contract for Construction: For Building and Engineering Works Designed by the Employer (1st Ed. 1999). This book can be purchased directly from the FIDIC Bookshop.

You will receive a certificate to confirm that you have successfully graduated. Your certificate will denote the date of graduation, your pass grade (pass, merit or distinction), the modules studied, the CPD hours gained and logos of the accrediting bodies.

There is no set time-frame for the duration of the course as it is dependent on how much time you can devote to studying. To help keep you on track, we apply a 60 day time-frame for you to complete each module but if you finish a module in 10 days, for example, you are free to submit it to your tutor early. We ask that you allow your tutor up to 7 days to return your assessment grade. So, if you took the maximum 60 day time frame to complete each module and your tutor took the maximum 7 day time frame to assess your assignments, the course could take you up to 1 year and 4 months to complete. We have had students who have completed the course in as little as 4 months though. As we said earlier, it really depends on how much time you can devote to studying.

Whilst the topic is the same, the Construction Claims Premium E-Course deals with construction claims in much more depth than the basic and intermediate versions. Students are guided through 7 modules and are assessed based on assignments associated with each module. Module 7 brings all of the course concepts together and requires the student to prepare a full extension of time claim.

On completion of the course, students will be more than well equipped to deal with claims in a professional and proper manner.

The course you take really depends on your learning and career objectives and what you are looking to get out of your study. Check out our comparison of all Construction Claims e-courses to help you decide which is the right course for you.

Our students come from many different countries and are used to working with both international and domestic forms of contract. We use the FIDIC Red Book (1st Ed. 1999) to illustrate the course firstly, because it is written by engineers for engineers in a straight-forward and easily understood manner, secondly because it contains conditions that are typical of any construction contract and lastly, because it is widely used internationally.

After a little familiarisation, students who are familiar with other types of construction contract (JCT, NEC, bespoke forms, etc.) will have no difficulty in understanding the Red Book, or applying it to the case studies and examples used on the course.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

The course is very practical and almost all the aspects of the course can be applied in practice. I gained much more knowledge of how to manage claims and I also gained respect from my colleagues as someone with good knowledge of claims.”

Kayvan Bahraini from UAE

Andy Hewitt

One-on-one mentorship from an expert with 40 years' industry experience. Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author. He has written five industry books, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy

Practical Use of the FIDIC Contracts Intermediate E-Course

Practical Use of the FIDIC Contracts
Intermediate E-Course

Boost your skills and improve your ability to work effectively with FIDIC contracts

$645 for 6 months unlimited access

Enrol now

Benefit from hands on, practical learning and enhance your career prospects

What you will get

  • 10 in-depth modules
  • 6 practical assignments
  • 9 hours of recorded video tutorials delivered across 19 bite-sized videos
  • 18 CPD hours
  • Detailed assignment answers provided
  • Personal tutor support
  • Totally flexible learning
  • Certificate of Achievement

What you will learn

  • Organisation
  • Goals and Objectives
  • Services Provided
  • Publications – Contracts and Agreements
  • Publications – Business Practices, Guides and Manuals

  • The Red Book (1999)
  • The Yellow Book (1999)
  • The Silver Book (1999)
  • The Gold Book (1999)
  • The Pink Book (1999)
  • The Red Book Subcontract (1999)
  • The Green Book Short Form of Contract (1999)
  • Elements of a Contract
  • Advantages of a Standard Form of Contract
  • Disadvantages of Bespoke Contracts
  • A Typical FIDIC Form of Contract
  • Additional Documents Required for the Contract
  • The Parties Referred to in the FIDIC Forms of Contract
  • Allocation of Risk
  • Employer’s Risk Under the FIDIC Forms of Contract
  • General Provisions of the FIDIC Forms of Contract
  • Clause 1 – General Provisions

  • Explanation of the General Provisions including definitions, communications, law and language, priority of documents, delayed drawings or instructions and errors in the Employer’s requirements.

  • Clause 2 – The Employer
  • Clause 3 – The Engineer
  • Clause 4 – The Contractor

  • Clause 5 – Nominated Subcontractors (Red Book 1999)
  • Clause 5 – Design (Yellow Book 1999)
  • Clause 6 – Staff and Labour
  • Clause 7 – Plant, Materials and Workmanship

  • Clause 8 – Commencement, Delays and Suspension
  • Clause 9 – Tests on Completion
  • Clause 10 – Employer’s Taking Over
  • Clause 11 – Defects Liability
  • Clause 12 – Tests After Completion (Yellow Book 1999)

  • Clause 12 – Measurement and Evaluation (Red Book 1999)
  • Clause 13 – Variations
  • Clause 14 – Contract Price and Payment

  • Clause 15 – Termination by Employer
  • Clause 16 – Suspension and Termination by Contractor

  • Clause 17 – Risk and Responsibility
  • Clause 18 – Insurance
  • Clause 19 – Force Majeure

  • Clause 20 – Claims, Disputes and Arbitration
  • Inherent Project Risk
  • Contractor’s Claims, Employer’s Claims, Claims Procedures and Disputes
  • Amicable Settlement
  • Dispute Adjudication Board
  • Arbitration

You will be asked to complete a total of 6 assignments throughout the course related to topics covered in the modules. You will be asked to submit your assignments to your personal tutor for grading. Your tutor will provide feedback and advice where necessary and each assignment grade counts towards your overall course grade.

Note: The course content is based on the 1999 editions of the FIDIC contracts.

Gain practical skills to manage projects under FIDIC with confidence

Which contract do you use? What are the differences between each one? How do you determine the obligations, rights and remedies of each party? How do you know if you are following procedures correctly?

Get answers to all these questions and more on this practical course. Through case studies and detailed assignments, get the confidence you need to work with these contracts effectively.

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Gain practical knowledge and clarity on the way you work with FIDIC contracts

We’ve worked with the FIDIC suite on hundreds of projects during our 45 years’ in the construction industry. We’ve faced the same challenges and understand your frustrations. Struggle no more, we’ve packed all our expertise into this accessible and easily digestible e-course.

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Common Questions

We should start this answer by saying that Claims Class has become a well recognised, respected and trusted education and training provider that specialises in construction contracts and claims. So when you enroll on a Claims Class course you can be assured that you are going to get great content, useful and engaging assignments, tangible and applicable learning outcomes and a smooth administrative and learning process.

If you’re someone who works with the FIDIC forms of contract this course will give you the tools you need to administer the contracts effectively. We will teach you about the general provisions of the FIDIC contracts, the obligations and responsibilities of the main parties and how to effectively manage your projects. We will also cover time related issues including commencement, delays and completion, financial matters, termination and suspension. In the final modules, you will give you an overview of risk, liability, force majeure, claims, disputes and arbitration.

You will graduate this course with a solid understanding of the FIDIC contracts and will be immediately able to apply what you have learnt to the next project that you work on with confidence and clarity.

You will be asked to complete a total of 6 assignments throughout the course. Once you have completed your assignments, you will upload them to your tutor via the student website. Your tutor will comment on and grade your work and issue your module grade to you via email. At the end of the course, you should have achieved an average grade of 55% to pass.

The course developer, Andy Hewitt, presents the course. Andy has 45 years’ experience in the construction industry and is the author of 5 industry books on contracts and claims topics.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a strong reason to sign up to this course and we want to make sure that you complete it so, from the date of enrolment, you have 6-months to complete the course. After 6-months, your access to the Student Website will expire and you will no longer have access to the course content. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Just go to the course page on the student website and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

The Practical Use of the FIDIC Contracts Basic E-Course covers the same content, without the benefit of practical assignments (based on real project case studies), tutor support, CPD hours and certification. We tend to recommend the basic e-course to those who are time-constrained or, who don’t need the practical element / CPD hours.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

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What our students have to say

The course was comprehensive, it covered all FIDIC clauses in the Red and Yellow books and offered an overview of clauses and case studies pertinent to such clauses. This really helped to solidify our understanding of how these clauses are applied and administered.”

Nour Dandache from Lebanon

Andy Hewitt

One-on-one mentorship from an expert with 45 years' industry experience. Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author. He has written five industry books, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy