The Perfect Claim Premium E-Course

The Perfect Claim
Premium E-Course

Learn how to prepare the perfect claim from A-Z and enhance your earning potential as a claims specialist.

Enrol now
Construction claims experts are in high demand today

With projects becoming more complex, claims are cropping up more frequently, and unresolved claims cost precious time and money. As a result, companies are turning to talented individuals who can successfully handle claims with speed and efficiency.

The Perfect Claim Premium E-Course provides an in-depth, fast track route to becoming a claims specialist.

Do you already have experience of construction claims, but would like to enhance your knowledge or career prospects?

This course will teach you how to prepare the perfect claim. You’ll take a case study comprising a mixed-use project where the contractor encountered unforeseeable ground conditions. This in turn led to standing time as well as a delay to the groundworks.

We will first illustrate how the contractor was affected by this event and demonstrate the link between cause and effect. We’ll then move on to identify the potential claims and examine the contract to verify that the contractor has an entitlement to make a claim. From here, we’re ready to build our claim…
 
The course asks you to complete and submit assignments at the end of each module. Your assignments will ask you to work through a second case study for a commercial building. You will build up a claim in parallel with the tutorial case study.
 
You’ll gain a practical understanding of claims and be able to immediately apply everything that you have learned to your own work. You’ll be supported by a claims specialist with over 40 years’ experience to ensure you gain a full understanding of the intricate science of claims.
 
Your personal tutor will ensure that you receive the appropriate support to secure the best learning outcomes. The course is fully flexible. All you need is an internet connection to access 40 hours of invaluable, hands-on learning.

Enrol for The Perfect Claim Premium E-Course and seriously enhance your career potential

Additional mandatory reading material costs include:

The mandatory reading material must be purchased separately. Please visit our Publications page for recommendations of where you can purchase these books.

Enrol now
NOT READY FOR SUCH AN IN-DEPTH LEARNING EXPERIENCE?

For $1,605 less, take The Perfect Claim Intermediate E-Course for a less demanding learning experience and still improve the way you manage and resolve claims.

Benefit from intensive, hands on claims learning and watch your career thrive

Enrol now

What you will get

  • 8 in-depth modules covering every aspect of claims
  • 23 short and practical assignments based on a project case study
  • 6 hours of recorded video tutorials delivered across 17 bite-sized videos, worth $1,320
  • 65 CPD hours
  • Model answers to the assignments, so you can see where you’ve excelled and where you could have improved
  • Generous 6-month access to course materials and student website
  • Tutor grading and support throughout, worth $1,760
  • Access to Additional Student Resources including technical papers on effective narrative writing and formatting and presentation of documents
  • Sample documents to help you when working on your own claims: notices, cost calculations and more
  • Flexible learning – log on anytime, anywhere
  • Certificate of Achievement on successful completion – Pass, Merit or Distinction
  • Eligible for Member of the Institute of Construction Claims Practitioners*

*for graduates only.

What you will learn

  • This module introduces a case study comprising a residential and commercial project where the Contractor encountered unforeseeable ground conditions. This caused the Contractor to incur standing time. It also caused delay to the groundworks.
  • Understand how the Contractor has been affected by this event and the link between cause and effect.
  • Learn how to identify the potential claims.
  • Investigate the Contract to verify that the Contractor has an entitlement to make a claim.
  • Examine the contractual requirements for notices.
  • Understand why contracts place such high importance on the submission of notices.
  • ASSIGNMENTS: The assignments for this module ask you to examine the second case study, identify the claims, the contractual entitlement and the method of evaluation and to prepare the various notices that should be sent.

  • Understand the importance of good records.
  • Review the types of records necessary for claims.
  • Appreciate how good record management makes claim preparation more efficient.
  • Learn how to create a timeline to assist with compiling a claim.
  • Understand good practice when preparing a baseline programme.
  • Learn the correct principles when preparing delay analyses.
  • Examine different types of delay analysis.
  • Learn the procedure for a Time Impact delay analysis.
  • Learn how to examine the results of the delay analysis.
  • Correctly calculate an extension of time.
  • Understand how concurrent delay may affect the Contractor’s entitlement.
  • ASSIGNMENTS: The assignments include the preparation of a simple time-impact analysis for the second case study using spreadsheets, calculation of the number of days extension of time and calculation of the revised completion date.

  • Understand and identify what Costs may be claimed.
  • Learn the correct principles of cost recovery.
  • Appreciate how to prepare and present the Cost calculations.
  • ASSIGNMENTS: Assignments for this module include the calculation of the number of days costs that may be claimed and the period on which the costs should be based. You will also be required to prepare cost calculations for: a salaried member of staff; an hourly-paid worker; hired plant; depreciation of plant of equipment; fuel costs and head office overheads and profit. You are asked to present the calculations so that they may be easily audited by the respondent.

  • Learn the Four Key Points for an effective claim and how to comply with them.
  • Understand how to format and prepare a claim submission to a good professional standard.
  • Understand how the “front matter” of the claim helps to bring clarity to a reviewer. Learn how it establishes the background to the matters before the details of the claim are presented.
  • ASSIGNMENT: The assignment is to prepare the preliminary sections of the claim for the second case study.

  • Understand what the object of a claim is.
  • Learn and understand the essential elements of a successful claim.
  • Appreciate the types of event that provide entitlement to make a claim.
  • Understand how to prepare a narrative to clearly explain the cause of the claim.
  • Understand the importance of linking cause with effect.
  • Examine the possible effects of an event.
  • Learn how to correctly summarise a narrative.
  • Discover how to identify the information necessary to perform a delay analysis.
  • Understand the importance of justifying the delay analysis and explain how it has been performed.
  • ASSIGNMENT: The assignment is to produce cause and effect narratives to be included in the claim for the second case study, as well as a narrative to justify and explain how the delay analysis has been carried out and what it demonstrates.

  • Learn how to explain the principles of cost recovery in a claim narrative.
  • Understand how simply presented and well-explained calculations will enhance your claim.
  • Ensure ease of understanding in your claims.
  • ASSIGNMENT: The assignment asks you to compose a narrative to explain the costs that have been claimed and how they have been calculated for the second case study.

  • Identify where to find the entitlement to make a claim.
  • Appreciate how to clearly demonstrate the contractual entitlement in a claim narrative.
  • Learn how to correctly demonstrate that the notice provisions have been complied with.
  • ASSIGNMENT: The assignment is to produce a narrative for the second case study which adequately demonstrates why the claim is admissible under the contract.

  • Understand why the Executive Summary and Statement of Claim are important parts of a claim narrative.
  • Learn what should be included in these sections and how to effectively draft them.
  • Appreciate the importance of substantiating every statement made, every fact relied on and each calculation included in the claim.
  • Understand how to best provide substantiation to assist the reviewer and to ensure that your claim is a stand-alone document.
  • Learn how to organise and present exhibits, programmes, calculations and other documents. Ensure anything relied upon in the claim narrative is designed to make the reviewer’s job easy and efficient.
  • Appreciate the importance of having a peer review carried out before finalising the claim.
  • ASSIGNMENT: The final assignment is to put everything you have learned into practice and produce the claim for the second case study.

You will be asked to complete between 1-5 short assignments for each module and submit to your personal tutor for grading. Your tutor will provide feedback and advice where necessary and each assignment grade counts towards your overall course grade. You must achieve the minimum 55% pass grade for each module to continue onto the next one. If you do not achieve this, your tutor may ask you to resubmit part or all of the assignment to ensure that you fully understand the module content and to help you achieve a good overall course grade.

Click the individual module sections above for details of what you will be asked to do for each assignment.

IMPORTANT: Whilst the course content is applicable to any form of contract, we refer to the FIDIC Red Book (1999) in assignments, case studies and examples.

Become a specialist in claims management

This course will teach you how to prepare a claim from start to finish, based on a real life case study and practical scenarios. The 17 video tutorials give you practical content that you can immediately apply to your own work. Access to such high level learning in a tutor supported environment, along with assignment grading, model answers, constant feedback and support would usually cost you $4,850 in consultancy fees. By taking this course, you receive all this for just $2,250.

As well as receiving a Certificate of Achievement upon successful completion, The Perfect Claim Premium E-Course will earn you 65 valuable CPD hours. Armed with this achievement and your elevated knowledge of claims, you are destined to become a highly sought after asset to any company or consultancy practice.

65

CPD Hours

17

Video Tutorials

8

Study Hours Per Module


MEMBERSHIP ELIGIBILITY

Institute of Construction Claims Practitioners logo

Graduates are eligible for membership to the Institute of Construction Claims Practitioners at Member level.

One-on-one mentorship from an expert with 40 years' industry experience. Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author having written two industry best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Andy Hewitt

Recognised by leading professional organisations


Endorser
Quantity Surveyors International

Endorser
Institute of Construction Claims Practitioners

Recognition
CIOB Chartered Building Consultancy

What our students have to say


Kayvan Bahraini from UAE

“The course is very practical and almost all the aspects of the course can be applied in practice. I gained much more knowledge of how to manage claims and I also gained respect from my colleagues as someone with good knowledge of claims. ”

Common questions


There are no minimum qualifications, but you will need to understand the construction process and have a basic knowledge of construction contracts. The course is suitable for many disciplines, but particularly, quantity surveyors, contract administrators, engineers and those who deal with contractual and commercial matters. Those whose job it is to manage claims will also gain knowledge of the process and those who wish to gain the necessary skills and knowledge to progress up the career ladder will be able to do so with confidence.

The registration process is simply. Simply go to the course page and sign up online. You’ll be asked to complete a basic registration form and make payment (taken via all major credit cards). You’ll then receive an order confirmation and a welcome email with all the details you need to get started will follow shortly afterwards.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrollment, you have 8-months to complete the course. After 8-months, your access to the Student Website will expire and you will no longer have access to the course content. 8-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

You will need a copy of Construction Claims & Responses: effective writing and presentation by Andy Hewitt and details of where to purchase this book can be found here on our Publications page.

You will receive a certificate to confirm that you have successfully graduated. Your certificate will denote the date of graduation, your pass grade (pass, merit or distinction), the modules studied, the CPD hours gained and logos of the accrediting bodies.

Whilst the topic and content is the same, The Perfect Claim Premium E-Course has more detailed assignments that require more study time and challenge the student a little more. The premium course also has more CPD hours, more free additional study resources and sample templates to help you in your claims roles, e.g. sample notices, sample cost calculations, etc.

The course you take really depends on your learning and career objectives and what you are looking to get out of your study.

Our students come from many different countries and are used to working with both international and domestic forms of contract. We use the FIDIC Red Book (1st Ed. 1999) to illustrate the course firstly, because it is written by engineers for engineers in a straight-forward and easily understood manner, secondly because it contains conditions that are typical of any construction contract and lastly, because it is widely used internationally.

After a little familiarisation, students who are familiar with other types of construction contract (JCT, NEC, bespoke forms, etc.) will have no difficulty in understanding the Red Book, or applying it to the case studies and examples used on the course.

Still have questions?


Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

Other similar e-courses


Construction Claims Intermediate E-Course

Gain an in-depth understanding into the complex world of claims through flexible, online, expert-led learning. Engage in a practical learning experience complete with graded assignments, tutor support, CPD hours and certification.
Learn more

The Perfect Claim Intermediate E-Course

Our Perfect Claim Intermediate E-Course will help you dramatically improve the way you handle claims. We’ve been through all these frustrations and learned from our own trial and error, and we are here to help you make sense of the whole process. We start by examining a case study where the Contractor encountered unforeseeable ground conditions. From here, we'll begin to build a claim including preparing a delay analysis and calculating the claimable costs. Find out more...


See all E-Courses

The Perfect Claim Intermediate E-Course

The Perfect Claim
Intermediate E-Course

Learn how to successfully manage and resolve claims from A-Z with confidence.

Enrol now
The ability to be able to successfully handle and resolve claims is a sought-after skill set

Over the past decade, the number of construction claims has escalated. Top reasons for this include poorly written and presented claims, weak responses, and inefficient contract administration.

Maybe you’ve noticed a rise in the number of claims on your own projects? Are you frustrated by the time claims take to resolve? The ability to identify, prepare and respond to claims with confidence and efficiency has become a key skill in our industry today.

This practical e-course will give you the skills and knowledge to prepare a claim. Using a project case study, we'll take you through a step-by-step process. Learn to prepare successful claims; claims which will result in timely awards and avoid expensive disputes.

Let us help you to become an indispensable authority on construction claims that people can trust.

Maybe your claims are rejected or reduced, or maybe the whole process takes a long time to reach a resolution.


If this sounds familiar, then you have come to right place. Our Perfect Claim Intermediate E-Course will help you dramatically improve the way you handle claims. We’ve been through all these frustrations and learned from our own trial and error, and we are here to help you make sense of the whole process.

We’ll start by examining a case study: a residential and commercial project where the Contractor encountered unforeseeable ground conditions. This caused the Contractor to incur standing time. It also caused delay to the groundworks. From here, we’ll begin to build our claim including preparing a delay analysis and calculating the claimable costs…

Your assignments will require you to carry out various tasks and produce sections of a claim for a second case study in parallel with the course topics covered in each module.

This totally flexible course will give you a thorough understanding of construction claims. Study in your own time and at your own pace. All you need is an internet connection to access a wealth of expert-led learning, spread across 17 detailed video tutorials.

Here's an introduction to the course

Enrol for our Perfect Claim Intermediate E-Course and enhance your professional value for only

  • Generous 8-month student access to tutorials
  • Expert-led learning and tutor support worth $1,920

Enrol now
CONSIDER UPGRADING

Want to dive even more deeply into the world of claims? For $1,605 more, take the Perfect Claim Premium E-Course and become a true expert in claim management.

Benefit from a wealth of in-depth claims knowledge

Enrol now

What you will get

  • 8 in-depth modules covering every aspect of claims
  • 8 practical assignments based on a project case study
  • 6 hours of recorded video tutorials delivered across 17 bite-sized videos, worth $1,320
  • 35 CPD hours
  • Model answers to the assignments, so you can see where you’ve excelled and where you could have improved
  • Generous 6-month access to course materials and student website
  • Tutor grading and support throughout, worth $600
  • Flexible learning – log on anytime, anywhere
  • Certificate of Achievement on successful completion – Pass, Merit or Distinction
  • Associate membership with the Institute of Construction Claims Practitioners*

*for those who achieve the minimum 55% pass grade.

What you will learn

  • This module introduces a case study comprising a residential and commercial project where the Contractor encountered unforeseeable ground conditions. This caused the Contractor to incur standing time. It also caused delay to the groundworks.
  • Understand how the Contractor has been affected by this event and the link between cause and effect.
  • Learn how to identify the potential claims.
  • Investigate the Contract to verify that the Contractor has an entitlement to make a claim.
  • Examine the contractual requirements for notices.
  • Understand why contracts place such high importance on the submission of notices.
  • ASSIGNMENTS: Assignments for this module ask you to examine the second case study, identify the claims and identify the various notices that should be sent.

  • Understand the importance of good records.
  • Review the types of records necessary for claims.
  • Appreciate how good record management makes claim preparation more efficient.
  • Learn how to create a timeline to assist with compiling a claim.
  • Understand good practice when preparing a baseline programme.
  • Learn the correct principles when preparing delay analyses.
  • Examine different types of delay analysis.
  • Learn the procedure for a Time Impact delay analysis.
  • Learn how to examine the results of the delay analysis.
  • Correctly calculate an extension of time.
  • Understand how concurrent delay may affect the Contractor’s entitlement.
  • ASSIGNMENTS:  Assignments for this module include instructing your planner on the principles of how to carry out the selected form of delay analysis for the second case study, calculation of the number of days extension of time and calculation of the revised completion date.

  • Understand and identify what Costs may be claimed.
  • Learn the correct principles of cost recovery.
  • Appreciate how to prepare and present the Cost calculations.
  • ASSIGNMENTS: Assignments for this module include the calculation of the daily costs for: a salaried member of staff; an hourly-paid worker; hired plant and depreciation of plant of equipment. You are asked to present the calculations clearly so that they may be audited easily by the respondent.

  • Learn the Four Key Points for an effective claim and how to comply with them.
  • Understand how to format and prepare a claim submission to a good professional standard.
  • Understand how the “front matter” of the claim helps to bring clarity to a reviewer. Learn how it establishes the background to the matters before the details of the claim are presented.
  • ASSIGNMENT: The assignment for this module is to prepare the preliminary sections of the claim for the second case study.

  • Understand what the object of a claim is.
  • Learn and understand the essential elements of a successful claim.
  • Appreciate the types of event that provide entitlement to make a claim.
  • Understand how to prepare a narrative to clearly explain the cause of the claim.
  • Understand the importance of linking cause with effect.
  • Examine the possible effects of an event.
  • Learn how to correctly summarise a narrative.
  • Discover how to identify the information necessary to perform a delay analysis.
  • Understand the importance of justifying the delay analysis and explain how it has been performed.
  • ASSIGNMENT: The assignment for this module will be to produce cause and effect narratives that will be included in the claim for the second case study.

  • Learn how to explain the principles of cost recovery in a claim narrative.
  • Understand how simply presented and well-explained calculations will enhance your claim.
  • Ensure ease of understanding in your claims.
  • ASSIGNMENT: The assignment for this module asks you to compose a narrative to explain the costs that have been claimed and how they have been calculated

  • Identify where to find the entitlement to make a claim.
  • Appreciate how to clearly demonstrate the contractual entitlement in a claim narrative.
  • Learn how to correctly demonstrate that the notice provisions have been complied with.
  • ASSIGNMENT: The assignment for this module is to produce a narrative for the second case study which adequately explains why the claim is admissible under the contract.

  • Understand why the Executive Summary and Statement of Claim are important parts of a claim narrative.
  • Learn what should be included in these sections and how to effectively draft them.
  • Appreciate the importance of substantiating every statement made, every fact relied on and each calculation included in the claim.
  • Understand how to best provide substantiation to assist the reviewer and to ensure that your claim is a stand-alone document.
  • Learn how to organise and present exhibits, programmes, calculations and other documents. Ensure anything relied upon in the claim narrative is designed to make the reviewer’s job easy and efficient.
  • Appreciate the importance of having a peer review carried out before finalising the claim.
  • ASSIGNMENT: The assignment for the final module asks you to put everything you have learned into practice. You are asked to set out the various sections of the claim for the second case study and outline each section’s contents.

Assignments - Modules 1-8

At the end of each module, there will be between 1-4 short assignments to complete related to the module topic. You will be asked to submit your assignments to your personal tutor for grading. Your tutor will provide feedback and advice where necessary and each assignment grade counts towards your overall course grade.

Click the individual module sections above for details of what you will be asked to do for each assignment.

IMPORTANT: Whilst the course content is applicable to any form of contract, we refer to the FIDIC Red Book (1999) in assignments, case studies and examples.

Become an indispensable authority on construction claims that people can trust

This e-course offers a full understanding of construction claims based on real life projects and scenarios, delivered through a total of 5 hours of video, divided into 24 video tutorials. Access to such a detailed level of learning in a one-on-one setting, along with tutor grading, constant feedback and support would usually cost you $1,920 in consultancy fees. By taking this course, you receive all this for just $645.

As well as receiving a Certificate of Achievement upon successful completion, our Construction Claims Intermediate E-Course will give you 18 hours of valuable CPD hours. Armed with these achievements and your enhanced claims knowledge, you will be a vital asset to any construction claims management team.

35

CPD Hours

17

Video Tutorials

6

Training Hours


MEMBERSHIP ELIGIBILITY

Institute of Construction Claims Practitioners logo

As a graduate you will be eligible for membership to the Institute of Construction Claims Practitioners at Associate level (based on achieving the minimum 55% pass grade).

Developed by an expert with 40 years' experience within the specialist field of contracts and claims, Andy Hewitt

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author having written two industry best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Andy Hewitt

Recognised by leading professional organisations


Endorser
Quantity Surveyors International

Endorser
Institute of Construction Claims Practitioners

Recognition
CIOB Chartered Building Consultancy

What our students have to say


Anthony Chamberlain from United Kingdom

“The course exceeded my expectations! It has helped me to sharpen my tools and has provided me with a greater understanding of the full scope of construction claims.”

Common questions


We should start this answer by saying that Claims Class has become a well recognised, respected and trusted education and training provider that specialises in construction contracts and claims. So when you enrol on a Claims Class course you can be assured that you are going to get great content, useful and engaging assignments, tangible and applicable learning outcomes and a smooth administrative and learning process.

If you’re someone who struggles with claim writing, perhaps it’s new to you, your claims keep getting rejected or perhaps you just want a refresher, then this course is for you. You will graduate this course with a solid understanding of claims and will be immediately able to apply what you have learnt to the next claim you work on with confidence and clarity.

Each module contains various assignments which you will undertake after you have watched all the video tutorials for that module. Once you have completed your assignments, you will upload them to your tutor via the student website. Your tutor will comment on and grade your work and issue your module grade to you via email. At the end of the course, you should have achieved an average grade of 55% to pass.

The course developer, Andy Hewitt, presents the course. Andy has 42 years’ experience in the construction industry and is the author of Construction Claims & Responses: Effective Writing & Presentation which was voted book of the month by Construction Books Direct during the first month of publication and has enjoyed international sales success since it’s launch. Andy is also author of The FIDIC Contracts: Obligations of the Parties.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrollment, you have 8-months to complete the course. After 8-months, your access to the Student Website will expire and you will no longer have access to the course content. 8-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Just go to the course page on the student website and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

Yes! Graduates of the course will be eligible to join the Institute of Construction Claims Practitioners at Associate level without the need to meet any other prerequisites for membership. Further details about joining will be provided when you graduate.

The course content in terms of videos and modules is the same for each course. The premium course however, has more CPD hours, more detailed assignments and more additional resources.

Still have questions?


Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

Other similar e-courses


Construction Claims Intermediate E-Course

Gain an in-depth understanding into the complex world of claims through flexible, online, expert-led learning. Engage in a practical learning experience complete with graded assignments, tutor support, CPD hours and certification.
Learn more


See all E-Courses

The Perfect Claim Basic E-Course

The Perfect Claim
Basic E-Course

Learn to prepare the perfect claim from A-Z through easy to follow video tutorials.
Special introductory discounts available now.

Enrol now
Expensive and time-consuming construction disputes are often caused by poorly expressed claims.

If a claim is to succeed it must be prepared in line with best practice. If not, you can expect a drawn-out claims process that takes your team away from their work. At worst, your claim will be rejected and it will cost you dearly.

This valuable basic e-course will give you the skills and knowledge to prepare a claim. Using a real project case study, we'll take you through our step-by-step process and teach you to prepare accurate claims; claims which will result in successful awards and avoid expensive disputes.

Developed by a construction industry leader with over 40 years' experience


This e-course is the result of decades of expertise in the construction industry, especially the specialist field of contracts and claims. We’ve been through the difficulties and understand your frustrations, and we’ve put all that hands-on experience into creating our basic e-course with easy to follow video tutorials.

This e-course is perfect for busy professionals who don’t have the time to commit to practical assignments as part of the learning process and do not need to build up CPD hours. If you are new to the world of claims or, perhaps sit at the other end of the spectrum and wish to refresh your knowledge, then this course is for you.

8

Course Modules

17

Video Tutorials

6

Training Hours

Here's an introduction to the course

Enrol for our Perfect Claim Basic E-Course and gain immediate access to 17 video tutorials for only

Enrol now
GET A MORE PRACTICAL LEARNING EXPERIENCE

For just an additional $450, sign up for our Perfect Claim Intermediate E-Course with the added benefits of practical assignments, tutor support, certification and CPD hours.

Log on anytime, anywhere and enjoy the benefits

Enrol now

What you will get

  • 8 in-depth modules covering every aspect of claims
  • 6 hours of recorded video tutorials delivered across 17 bite-sized videos, worth $1,320
  • Generous 8-month access to course materials and student website
  • Flexible learning – log on anytime, anywhere
  • No pressure of assignments
  • No pressure of pass or fail

What you will learn

  • This module introduces a case study comprising a residential and commercial project where the Contractor encountered unforeseeable ground conditions. This caused the Contractor to incur standing time. It also caused delay to the groundworks.
  • Understand how the Contractor has been affected by this event and the link between cause and effect.
  • Learn how to identify the potential claims.
  • Investigate the Contract to verify that the Contractor has an entitlement to make a claim.
  • Examine the contractual requirements for notices.
  • Understand why contracts place such high importance on the submission of notices.

  • Understand the importance of good records.
  • Review the types of records necessary for claims.
  • Appreciate how good record management makes claim preparation more efficient.
  • Learn how to create a timeline to assist with compiling a claim.
  • Understand good practice when preparing a baseline programme.
  • Learn the correct principles when preparing delay analyses.
  • Examine different types of delay analysis.
  • Learn the procedure for a Time Impact delay analysis.
  • Learn how to examine the results of the delay analysis.
  • Correctly calculate an extension of time.
  • Understand how concurrent delay may affect the Contractor’s entitlement.

  • Understand and identify what Costs may be claimed.
  • Learn the correct principles of cost recovery.
  • Appreciate how to prepare and present the Cost calculations.

  • Learn the Four Key Points for an effective claim and how to comply with them.
  • Understand how to format and prepare a claim submission to a good professional standard.
  • Understand how the “front matter” of the claim helps to bring clarity to a reviewer. Learn how it establishes the background to the matters before the details of the claim are presented.

  • Understand what the object of a claim is.
  • Learn and understand the essential elements of a successful claim.
  • Appreciate the types of event that provide entitlement to make a claim.
  • Understand how to prepare a narrative to clearly explain the cause of the claim.
  • Understand the importance of linking cause with effect.
  • Examine the possible effects of an event.
  • Learn how to correctly summarise a narrative.
  • Discover how to identify the information necessary to perform a delay analysis.
  • Understand the importance of justifying the delay analysis and explain how it has been performed.

  • Learn how to explain the principles of cost recovery in a claim narrative.
  • Understand how simply presented and well-explained calculations will enhance your claim.
  • Ensure ease of understanding in your claims.

  • Identify where to find the entitlement to make a claim.
  • Appreciate how to clearly demonstrate the contractual entitlement in a claim narrative.
  • Learn how to correctly demonstrate that the notice provisions have been complied with.

  • Understand why the Executive Summary and Statement of Claim are important parts of a claim narrative.
  • Learn what should be included in these sections and how to effectively draft them.
  • Appreciate the importance of substantiating every statement made, every fact relied on and each calculation included in the claim.
  • Understand how to best provide substantiation to assist the reviewer and to ensure that your claim is a stand-alone document.
  • Learn how to organise and present exhibits, programmes, calculations and other documents. Ensure anything relied upon in the claim narrative is designed to make the reviewer’s job easy and efficient.
  • Appreciate the importance of having a peer review carried out before finalising the claim.

IMPORTANT: Whilst the course content is applicable to any form of contract, we refer to the FIDIC Red Book (1999) in assignments, case studies and examples.

Developed by an expert with 40 years' experience within the specialist field of contracts and claims, Andy Hewitt

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author having written two industry best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Andy Hewitt

Recognised by leading professional organisations


Endorser
Quantity Surveyors International

Endorser
Institute of Construction Claims Practitioners

Recognition
CIOB Chartered Building Consultancy

What our students have to say


Jose Covas from India

“I would recommend this course to any construction contracts management and administration professionals who want to understand how to prepare and present a successful claim.”

Common questions


There are no assessments with this course and no pressure of pass or fail. You will simply have access to a series of video tutorials. If you are looking for a more practical learning experience, with graded assignments, perhaps explore our Perfect Claim Intermediate E-Course instead.

The course developer, Andy Hewitt, presents the course. Andy has over 40 years’ experience in the construction industry and is the author of Construction Claims & Responses: Effective Writing & Presentation which was voted book of the month by Construction Books Direct during the first month of publication and has enjoyed international sales success since it’s launch. Andy is also author of The FIDIC Contracts: Obligations of the Parties.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrolment, you have 8-months to complete the course. After 8-months, your access to the student website will expire and you will no longer have access to the course content. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Just go to the course page on the student website and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

The difference between the courses mainly lies in the benefits as well as the overall learning outcome and experience. Both courses contain 8 modules covered via 17 video tutorials. The intermediate course, however, comes with the additional benefits of graded assignments, tutor support, CPD hours, certification and more. It is therefore the more practical learning experience of the two.

Whilst both courses focus on construction claims, their content is quite different. The Construction Claims Basic E-Course teaches the principles of claims and responses and gives you the tools to write, respond and to manage claims effectively. The Perfect Claim Basic E-Course takes you through the claims process from A-Z: we start with a case study; we discuss examples of project records that we should create at the start of a project; we create notices when an event happens; we do a delay analysis based on the case study; we do the cost calculations for the claim; and we then put everything together into a full claim document.

Still have questions?


Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

Other similar e-courses


The Perfect Claim Intermediate E-Course

Our Perfect Claim Intermediate E-Course will help you dramatically improve the way you handle claims. We’ve been through all these frustrations and learned from our own trial and error, and we are here to help you make sense of the whole process. We start by examining a case study where the Contractor encountered unforeseeable ground conditions. From here, we'll begin to build a claim including preparing a delay analysis and calculating the claimable costs. Find out more...

Construction Claims Basic E-Course

Discover how to navigate the challenging world of claims more easily with our basic e-course. Gain valuable insight into how to write, prepare, manage and respond to claims through our easy to follow video tutorials.
Learn more


See all E-Courses

Understanding Claims Under the FIDIC Contracts Basic E-Course

Understanding Claims Under the FIDIC Contracts
Basic E-Course

Gain confidence in handling claims on projects based on the globally recognised FIDIC forms of contract

Enrol now
If you’re familiar with FIDIC, then you’ll know it is a highly recognised international body that writes and produces construction contracts.

From The Red Book, to the Yellow, Gold, Silver books and beyond, FIDIC’s suite of contracts are extensively used in construction projects worldwide. When dealing with claims, it is important that you have a proper understanding of how FIDIC requires the parties to act and the consequences of not doing so correctly.

If you’ve ever felt confused about how to deal with claims under the FIDIC contracts, then this is the perfect course for you.


Navigating each contract isn’t always an easy task. Perhaps you’ve worked on a project using one of the FIDIC forms of contract before, but struggle to fully understand your contractual obligations and the contract clauses.

In 5 hours of video tutorials, our Understanding Claims Under the FIDIC Contracts Basic E-Course will provide you with a thorough overview of how to manage claims under 4 of the FIDIC contracts: The Red, Yellow, Silver and Gold Books (1999 editions). Whether you have used FIDIC contracts in the past or are using them for the first time, this course will give you insight into how to manage construction claims under this globally recognised suite of contracts.

7

Modules

24

Video Tutorials

5

Training Hours

Here's an introduction to the course

Enrol for our Understanding Claims Under the FIDIC Contracts Basic E-Course and gain immediate access to 24 video tutorials for only

Enrol now
GET A MORE PRACTICAL LEARNING EXPERIENCE

For just an additional $450, sign up for our Understanding Claims Under the FIDIC Contracts Intermediate E-Course with the added benefits of practical assignments, tutor support, certification and CPD hours.

Log on anytime, anywhere and enjoy the benefits

Enrol now

What you will get

  • 7 in-depth modules covering four of FIDIC’s main contracts (1999 editions)
  • 5 hours of recorded video tutorials delivered across 24 bite-sized videos, worth $1,100
  • Generous 6-month access to course materials and student website
  • Flexible learning – log on anytime, anywhere
  • No pressure of assignments
  • No pressure of pass or fail


Prefer a more practical and supported learning experience?
Check out our Understanding Claims Under the FIDIC Contracts Intermediate E-Course that comes with additional benefits including graded assignments, tutor support, CPD hours and membership with the Institute of Construction Claims Practitioners.

What you will learn

  • Differentiate between the Red, Yellow, Silver and Gold books and their usage.
  • Understand the definition of a claim and what can be claimed.
  • Understand allocation of risk within each form of contract.

Understand which clauses allow the Employer to claim from the Contractor and the procedures that need to be followed.

Understand the clauses that entitle the Contractor to make a claim.

  • Know what can be claimed under different circumstances.
  • Understand the most important principles to consider when making a claim and calculating quantum.
  • Learn about extensions of time, cost and profit.

  • Understand why not submitting notices can set a just claim up for failure.
  • Gain an insight into the requirements for various notices, what a notice should contain and how and when notices should be submitted.
  • Understand the consequences of not giving notice, conditions precedent and whether these may be legally applied.

  • Understand the pitfalls of why Contractor’s claims often fail and how to avoid them.
  • Learn about the Module 6 FIDIC procedure and the requirements for a claim submission.
  • Learn how to properly and professionally present a claim to help it reach a timely resolution.

  • Understand how disputes may occur as a result of poor responses by the Engineer.
  • Learn why it is important that the Engineer fulfills his contractual obligations and the consequences of not doing so.
  • Learn about the purpose of an Engineer’s response and what should be included.
  • A procedure for dealing with claims so that the Engineer’s obligations are met and disputes are avoided.

IMPORTANT: The course content is based on the 1999 editions of the FIDIC contracts.

Developed by an expert with 40 years' experience within the specialist field of contracts and claims, Andy Hewitt

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author having written two industry best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Andy Hewitt

Recognised by leading professional organisations


Endorser
Institute of Construction Claims Practitioners

Recognition
CIOB Chartered Building Consultancy

What our students have to say


Jose Covas from India

“I would recommend this course to any construction contracts management and administration professionals who want to understand how to prepare and present a successful claim.”

Common questions


There are no assessments with this course and no pressure of pass or fail; you will simply have access to a series of video tutorials. If you are looking for a more practical learning experience, with graded assignments, perhaps explore our Understanding Claims Under the FIDIC Contracts Intermediate E-Course instead.

The course developer, Andy Hewitt, presents the course. Andy has 42 years’ experience in the construction industry and is the author of Construction Claims & Responses: Effective Writing & Presentation which was voted book of the month by Construction Books Direct during the first month of publication and has enjoyed international sales success since it’s launch. Andy is also author of The FIDIC Contracts: Obligations of the Parties.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrolment, you have 6-months to complete the course. After 6-months, your access to the Student Website will expire and you will no longer have access to the course content. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Just go to the course page on the student website and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

The difference in the courses lies in the learning outcomes and experience. Both courses contain 6 modules covered via 24 video tutorials. The intermediate course, however, comes with the additional benefits of assignments, tutor support, CPD hours, certification and more and is therefore the more practical learning experience.

Still have questions?


Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

E-Course Self Study

Understanding Claims Under the FIDIC Contracts Intermediate E-Course

Understanding Claims Under the FIDIC Contracts
Intermediate E-Course

Become a pro at handling claims based on projects using the globally recognised FIDIC forms of contract

Enrol now
E-Course Self Study
In this detailed e-course, we’ll look at the requirements under the Red, Yellow, Silver and Gold Books to help you become highly confident in handling claims under the FIDIC forms of contract.

Through 5 hours of video modules and 6 written assignments, we will change the way you work with the FIDIC contracts (1999 editions). The beauty of this e-course is that it is fully flexible - log on anytime, anywhere and enjoy a generous 6-month access to the course materials hosted on our student website. The e-course also comes with expert tutor support from a published author on the subject of FIDIC and industry leader with over 40 years' contracts and claims expertise, gained on projects similar to those you are probably working on right now.

We’ve created this intermediate e-course to provide you with a full understanding of the circumstances under which claims may be made under FIDIC, the claim procedures that must be followed and the requirements of the Engineer when producing responses and determinations.

If you are involved with construction claims and work with the FIDIC forms of contract, then it is likely that you’ve faced challenges at one time or another. Perhaps you don’t understand the circumstances under which claims may be made under the FIDIC contracts, or maybe you struggle to identify what may claimed and the claim procedures that should be followed.

If you sit on the employer or consultant side, with the responsibility of administering a contract on behalf of the employer, failures like these can affect the contractor’s ability to complete the project on time and to the required standard. If you’re on the contractor side and do not identify claims correctly or pursue them in the wrong way, this is likely to severely affect the profitability of your project.

Here's an introduction to the course

Enrol for our Understanding Claims Under the FIDIC Contracts Intermediate E-Course and enhance your professional value for only

  • Generous 6-month student access to tutorials
  • Expert-led learning and tutor support worth $1,475

Enrol now
CONSIDER UPGRADING

Want to dive even more deeply into the world of claims? For $2,005 more, take the Construction Claims Distance Learning Course and become a true expert in claim management.

Benefit from expert led learning and enhance your career prospects

What you will get

  • 7 in-depth modules covering four of FIDIC’s main contracts (1999 editions)
  • 6 practical assignments based on case studies using real projects
  • 5 hours of recorded video tutorials delivered across 23 bite-sized videos, worth $1,100
  • 18 CPD hours
  • Model answers to the assignments, so you can see where you’ve excelled and where you could have improved
  • Generous 6-month access to course materials and student website
  • Tutor grading and support throughout, worth $450
  • Flexible learning – log on anytime, anywhere
  • Certificate of Achievement on successful completion – Pass, Merit or Distinction
  • Associate membership with the Institute of Construction Claims Practitioners*

*for those who achieve the minimum 55% pass grade.

What you will learn

  • Differentiate between the Red, Yellow, Silver and Gold books and their usage (1999 editions).
  • Understand the definition of a claim and what can be claimed.
  • Understand allocation of risk within each form of contract.

Understand which clauses allow the Employer to claim from the Contractor and the procedures that need to be followed.

Understand the clauses that entitle the Contractor to make a claim.

  • Know what can be claimed under different circumstances.
  • Understand the most important principles to consider when making a claim and calculating quantum.
  • Learn about extensions of time, cost and profit.

  • Understand why not submitting notices can set a just claim up for failure.
  • Gain an insight into the requirements for various notices, what a notice should contain and how and when notices should be submitted.
  • Understand the consequences of not giving notice, conditions precedent and whether these may be legally applied.

  • Understand the pitfalls of why Contractor’s claims often fail and how to avoid them.
  • Learn about the Module 6 FIDIC procedure and the requirements for a claim submission.
  • Learn how to properly and professionally present a claim to help it reach a timely resolution.

  • Understand how disputes may occur as a result of poor responses by the Engineer.
  • Learn why it is important that the Engineer fulfills his contractual obligations and the consequences of not doing so.
  • Learn about the purpose of an Engineer’s response and what should be included.
  • A procedure for dealing with claims so that the Engineer’s obligations are met and disputes are avoided.

Assignments

Throughout the course, you will be asked to complete 6 assignments which will require you to answer questions or complete exercises related to the course topics. You will be asked to submit your assignments to your personal tutor for grading. Your tutor will provide feedback and advice where necessary and each assignment grade counts towards your overall course grade.

IMPORTANT: The course content is based on the 1999 editions of the FIDIC contracts.

Gain practical knowledge and develop your skills and ability to manage claims using the FIDIC forms of contract.

Our e-courses are the result of decades of expertise in the construction industry, especially within the specialist field of claims. We’ve been through the difficulties and understand your frustrations, and we’ve put all that hands-on experience into creating e-courses with easy to follow tutorials.

18

CPD Hours

24

Video Tutorials

5

Training Hours


MEMBERSHIP ELIGIBILITY

Institute of Construction Claims Practitioners logo

As a graduate you will be eligible for membership to the Institute of Construction Claims Practitioners at Associate level (based on achieving the minimum 55% pass grade).

Developed by an expert with 40 years' experience within the specialist field of contracts and claims, Andy Hewitt

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author having written two industry best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Andy Hewitt

Recognised by leading professional organisations


Endorser
Institute of Construction Claims Practitioners

Recognition
CIOB Chartered Building Consultancy

Common questions


We should start this answer by saying that Claims Class has become a well recognised, respected and trusted education and training provider that specialises in construction contracts and claims. So when you enrol on a Claims Class course you can be assured that you are going to get great content, useful and engaging assignments, tangible and applicable learning outcomes and a smooth administrative and learning process.

If you’re someone who works on claims based on the FIDIC forms of contract then this course is perfect for you. We will provide you with a full understanding of the circumstances under which claims may be made, the claim procedures that must be followed and the requirements of the Engineer when producing responses and determinations. You will graduate this course with a solid understanding of how to manage claims under the FIDIC contracts and will be immediately able to apply what you have learnt to the next claim you work on with confidence and clarity.

There are 6 assignments to complete throughout the course. You will be given your assignments at the end of the relevant modules and once completed, you will upload them to your tutor via the student website. Your tutor will comment on and grade your work and issue your module grade to you via email. At the end of the course, you should have achieved an average grade of 55% to pass.

The course developer, Andy Hewitt, presents the course. Andy has 42 years’ experience in the construction industry and is the author of Construction Claims & Responses: Effective Writing & Presentation which was voted book of the month by Construction Books Direct during the first month of publication and has enjoyed international sales success since it’s launch. Andy is also author of The FIDIC Contracts: Obligations of the Parties.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrollment, you have 6-months to complete the course. After 6-months, your access to the Student Website will expire and you will no longer have access to the course content. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Just go to the course page on the student website and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

Yes! Graduates of the course will be eligible to join the Institute of Construction Claims Practitioners at Associate level without the need to meet any other prerequisites for membership. Further details about joining will be provided when you graduate.

The difference between the courses mainly lies in the benefits as well as the overall learning outcome and experience. Both courses contain 7 modules covered via 24 video tutorials. The intermediate course, however, comes with the additional benefits of graded assignments, tutor support, CPD hours, certification and more and is therefore the more practical learning experience.

Still have questions?


Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

Construction Claims Premium E-Course

Construction Claims Premium E-Course

Enhance your career and earning potential as a claims specialist

$2,650 for 12 months unlimited access

Enrol now

Fast track your career. Get the skills you need to become a claims specialist.

What you will get

  • 7 in-depth modules
  • 8 video tutorials
  • 3-5 study assignments per module
  • Detailed assignment answers provided
  • Personal tutor support
  • 150 CPD hours
  • Blog library – 100s of articles
  • Additional student resources & technical guides
  • Totally flexible learning
  • Certificate of Achievement
  • Membership of the Institute of Construction Claims Practitioners (graduates only).

What you will learn

  • Learn about contract documents, programmes, planning, project records and notices. Understand how good contract administration systems and procedures help the claims process.
  • Assignments: using a project you have worked on, discuss the contract administration systems. Suggest ways that you may have helped or hindered claims. The assignments also cover claim management procedures and how to write and submit notices.

  • Learn how to identify events that lead to claims.
  • Understand the types of claim that are common within the industry.
  • Assignments: examine four case studies and identify circumstances that may lead to claims. Identify entitlement for the claim issues under the contract. Discuss any relevant legal principles and describe how to evaluate the claim.

  • Understand the importance of a good claim strategy.
  • Learn how to create a suitable strategy from both the claimant’s and the respondent’s points of view.
  • Assignment: The beginning of a claim or response document should include key information including project background information and contract details. It should also set the scene for the claim. This will help the reviewer to understand the issues in question. We ask you to study these principles and produce an example of the preliminary sections of a claim.

  • Establishing cause and effect is one of the most important parts of a claim or response.
  • Understand how to link cause and effect.
  • Assignment: using a case study, we ask you to write cause and effect narratives. The narratives should be written in such a way that they can be included in a formal claim submission.

  • In Module 5, we first build on the principles of cause and effect. We discuss how to use a delay analysis to show the effect of a delay on the time for completion.
  • We then move on to look at claimant’s entitlement.
  • Assignments: We ask you to perform a delay analysis and produce claim narratives based on a case study. We use two common delay analysis techniques for this exercise: time impact and impacted as planned.
  • Assignments: We ask you to examine two case studies. We then ask you to produce narratives that could be included in a claim to show the claimant’s entitlement.

  • Understand the importance of a response.
  • Learn how to ensure that the response or determination persuades the claimant and the project owner that it is correct.
  • Assignment: We ask you to refer to three claims that include varying degrees of detail. We ask you to produce response documents for each claim. We also ask you to respond to them from both a fair and defensive point of view.

  • In the last module we bring everything together.
  • Assignment: we ask you to produce a full extension of time claim for one of the case studies.

  • We ask you to complete 3-5 assignments for each module, except for modules 4 and 7 where there is one assignment.
  • We ask you to submit your assignments to your personal tutor for grading.
  • Your tutor provides feedback and advice where necessary.
  • Each assignment grade counts towards your overall course grade.
  • Whilst the course content applies to any form of contract, we refer to the FIDIC Red Book (1999) in assignments, case studies and examples.

Gain a practical understanding of claims

The course places strong emphasis on case studies based on real projects. You’ll gain practical understanding of claims. You’ll be able to immediately apply everything that you have learned to your own work. 

It doesn’t matter how much or little you know about claims, this course will improve your ability to draft, present, manage and respond to claims. Your personal tutor is there to support you along the way to make sure you learn in the most effective way for you. 

Become a specialist in claims management

This course offers a detailed understanding of construction claims. We use case studies based on real life projects and practical scenarios. The 8 video tutorials give an overview of each module and the assignments.
Access to high quality learning with assignments, model answers, consistent tutor feedback and support would usually cost you $4,850 in consultancy fees. By taking this course, you receive all this for $2,650.
As well as a Certificate of Achievement, you will earn 150 CPD hours. This achievement, plus your enhanced knowledge of claims, will put you in a strong career position.

Enrol now

Use your new qualification for further professional development. Join the Institute of Construction Claims Practitioners as a full Member

Graduates can join the Institute of Construction Claims Practitioners as a full Member. Access a range of benefits designed to support your career as a specialist construction claims practitioner.

Learn more about ICCP Membership

Common Questions

There are no minimum qualifications, but you will need to understand the construction process and have a basic knowledge of construction contracts. The course is suitable for many disciplines, but particularly, quantity surveyors, contract administrators, engineers and those who deal with contractual and commercial matters. Those whose job it is to manage claims will also gain knowledge of the process and those who wish to gain the necessary skills and knowledge to progress up the career ladder will be able to do so with confidence.

The registration process is simply. Simply go to the course registration page and sign up online. You’ll be asked to complete a basic registration form and make payment (taken via all major credit cards). You’ll then receive an order confirmation and a welcome email with all the details you need to get started will follow shortly afterwards.

One of the books required for the course is Construction Claims & Responses: effective writing and presentation by Andy Hewitt and details of where to purchase this book can be found here on our Publications page. The other book required for the course is the FIDIC Conditions of Contract for Construction: For Building and Engineering Works Designed by the Employer (1st Ed. 1999). This book can be purchased directly from the FIDIC Bookshop.

You will receive a certificate to confirm that you have successfully graduated. Your certificate will denote the date of graduation, your pass grade (pass, merit or distinction), the modules studied, the CPD hours gained and logos of the accrediting bodies.

There is no set time-frame for the duration of the course as it is dependent on how much time you can devote to studying. To help keep you on track, we apply a 60 day time-frame for you to complete each module but if you finish a module in 10 days, for example, you are free to submit it to your tutor early. We ask that you allow your tutor up to 7 days to return your assessment grade. So, if you took the maximum 60 day time frame to complete each module and your tutor took the maximum 7 day time frame to assess your assignments, the course could take you up to 1 year and 4 months to complete. We have had students who have completed the course in as little as 4 months though. As we said earlier, it really depends on how much time you can devote to studying.

Whilst the topic is the same, the Construction Claims Premium E-Course deals with construction claims in much more depth than the basic and intermediate versions. Students are guided through 7 modules and are assessed based on assignments associated with each module. Module 7 brings all of the course concepts together and requires the student to prepare a full extension of time claim.

On completion of the course, students will be more than well equipped to deal with claims in a professional and proper manner.

The course you take really depends on your learning and career objectives and what you are looking to get out of your study. Check out our comparison of all Construction Claims e-courses to help you decide which is the right course for you.

Our students come from many different countries and are used to working with both international and domestic forms of contract. We use the FIDIC Red Book (1st Ed. 1999) to illustrate the course firstly, because it is written by engineers for engineers in a straight-forward and easily understood manner, secondly because it contains conditions that are typical of any construction contract and lastly, because it is widely used internationally.

After a little familiarisation, students who are familiar with other types of construction contract (JCT, NEC, bespoke forms, etc.) will have no difficulty in understanding the Red Book, or applying it to the case studies and examples used on the course.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

The course is very practical and almost all the aspects of the course can be applied in practice. I gained much more knowledge of how to manage claims and I also gained respect from my colleagues as someone with good knowledge of claims.”

Kayvan Bahraini from UAE

Andy Hewitt

One-on-one mentorship from an expert with 40 years' industry experience. Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author. He has written five industry books, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy

Practical Use of the FIDIC Contracts Intermediate E-Course

Practical Use of the FIDIC Contracts
Intermediate E-Course

Boost your skills and improve your ability to work effectively with FIDIC contracts

$645 for 6 months unlimited access

Enrol now

Benefit from hands on, practical learning and enhance your career prospects

What you will get

  • 10 in-depth modules
  • 6 practical assignments
  • 9 hours of recorded video tutorials delivered across 19 bite-sized videos
  • 18 CPD hours
  • Detailed assignment answers provided
  • Personal tutor support
  • Totally flexible learning
  • Certificate of Achievement

What you will learn

  • Organisation
  • Goals and Objectives
  • Services Provided
  • Publications – Contracts and Agreements
  • Publications – Business Practices, Guides and Manuals

  • The Red Book (1999)
  • The Yellow Book (1999)
  • The Silver Book (1999)
  • The Gold Book (1999)
  • The Pink Book (1999)
  • The Red Book Subcontract (1999)
  • The Green Book Short Form of Contract (1999)
  • Elements of a Contract
  • Advantages of a Standard Form of Contract
  • Disadvantages of Bespoke Contracts
  • A Typical FIDIC Form of Contract
  • Additional Documents Required for the Contract
  • The Parties Referred to in the FIDIC Forms of Contract
  • Allocation of Risk
  • Employer’s Risk Under the FIDIC Forms of Contract
  • General Provisions of the FIDIC Forms of Contract
  • Clause 1 – General Provisions

  • Explanation of the General Provisions including definitions, communications, law and language, priority of documents, delayed drawings or instructions and errors in the Employer’s requirements.

  • Clause 2 – The Employer
  • Clause 3 – The Engineer
  • Clause 4 – The Contractor

  • Clause 5 – Nominated Subcontractors (Red Book 1999)
  • Clause 5 – Design (Yellow Book 1999)
  • Clause 6 – Staff and Labour
  • Clause 7 – Plant, Materials and Workmanship

  • Clause 8 – Commencement, Delays and Suspension
  • Clause 9 – Tests on Completion
  • Clause 10 – Employer’s Taking Over
  • Clause 11 – Defects Liability
  • Clause 12 – Tests After Completion (Yellow Book 1999)

  • Clause 12 – Measurement and Evaluation (Red Book 1999)
  • Clause 13 – Variations
  • Clause 14 – Contract Price and Payment

  • Clause 15 – Termination by Employer
  • Clause 16 – Suspension and Termination by Contractor

  • Clause 17 – Risk and Responsibility
  • Clause 18 – Insurance
  • Clause 19 – Force Majeure

  • Clause 20 – Claims, Disputes and Arbitration
  • Inherent Project Risk
  • Contractor’s Claims, Employer’s Claims, Claims Procedures and Disputes
  • Amicable Settlement
  • Dispute Adjudication Board
  • Arbitration

You will be asked to complete a total of 6 assignments throughout the course related to topics covered in the modules. You will be asked to submit your assignments to your personal tutor for grading. Your tutor will provide feedback and advice where necessary and each assignment grade counts towards your overall course grade.

Note: The course content is based on the 1999 editions of the FIDIC contracts.

Administering FIDIC’s contracts and knowing exactly which contract to use requires skill.

Once the contract has been selected, the correct application of its provisions requires strong knowledge of its obligations, rights, remedies and procedure.

If you sit on the employer or consultant side, failure to fully understand the contract can have a huge impact on project delivery.

From the contractor’s side, failure to understand rights and remedies will affect project profitability. From both sides, non-compliance with obligations opens parties up to risk.

Gain practical knowledge and clarity on the way you work with FIDIC contracts

We’ve worked with the FIDIC suite on hundreds of projects during our 45 years’ in the construction industry. We’ve faced the same challenges and understand your frustrations. Struggle no more, we’ve packed all our expertise into this accessible and easily digestible e-course.

Enrol now

Common Questions

We should start this answer by saying that Claims Class has become a well recognised, respected and trusted education and training provider that specialises in construction contracts and claims. So when you enroll on a Claims Class course you can be assured that you are going to get great content, useful and engaging assignments, tangible and applicable learning outcomes and a smooth administrative and learning process.

If you’re someone who works with the FIDIC forms of contract this course will give you the tools you need to administer the contracts effectively. We will teach you about the general provisions of the FIDIC contracts, the obligations and responsibilities of the main parties and how to effectively manage your projects. We will also cover time related issues including commencement, delays and completion, financial matters, termination and suspension. In the final modules, you will give you an overview of risk, liability, force majeure, claims, disputes and arbitration.

You will graduate this course with a solid understanding of the FIDIC contracts and will be immediately able to apply what you have learnt to the next project that you work on with confidence and clarity.

You will be asked to complete a total of 6 assignments throughout the course. Once you have completed your assignments, you will upload them to your tutor via the student website. Your tutor will comment on and grade your work and issue your module grade to you via email. At the end of the course, you should have achieved an average grade of 55% to pass.

The course developer, Andy Hewitt, presents the course. Andy has 45 years’ experience in the construction industry and is the author of 5 industry books on contracts and claims topics.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a strong reason to sign up to this course and we want to make sure that you complete it so, from the date of enrolment, you have 6-months to complete the course. After 6-months, your access to the Student Website will expire and you will no longer have access to the course content. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Just go to the course page on the student website and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

The Practical Use of the FIDIC Contracts Basic E-Course covers the same content, without the benefit of practical assignments (based on real project case studies), tutor support, CPD hours and certification. We tend to recommend the basic e-course to those who are time-constrained or, who don’t need the practical element / CPD hours.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

The course was comprehensive, it covered all FIDIC clauses in the Red and Yellow books and offered an overview of clauses and case studies pertinent to such clauses. This really helped to solidify our understanding of how these clauses are applied and administered.”

Nour Dandache from Lebanon

Andy Hewitt

One-on-one mentorship from an expert with 45 years' industry experience. Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author. He has written five industry books, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy

Practical Use of the FIDIC Contracts Basic E-Course

Practical use of the FIDIC Contracts
Basic E-Course

Gain expertise and improve your ability to administer projects under FIDIC contracts

$195 for 6 months unlimited access

Enrol now

Developed by a construction industry leader with over 45 years' experience

What you will get

  • 10 in-depth modules
  • 9 hours of recorded video tutorials delivered across 19 bite-sized videos
  • Generous 6-month access
  • Totally flexible learning
  • No pressure of assignments
  • No pressure of pass or fail

What you will learn

  • Organisation
  • Goals and Objectives
  • Services Provided
  • Publications – Contracts and Agreements
  • Publications – Business Practices, Guides and Manuals

  • The Red Book (1999)
  • The Yellow Book (1999)
  • The Silver Book (1999)
  • The Gold Book (1999)
  • The Pink Book (1999)
  • The Red Book Subcontract (1999)
  • The Green Book Short Form of Contract (1999)
  • Elements of a Contract
  • Advantages of a Standard Form of Contract
  • Disadvantages of Bespoke Contracts
  • A Typical FIDIC Form of Contract
  • Additional Documents Required for the Contract
  • The Parties Referred to in the FIDIC Forms of Contract
  • Allocation of Risk
  • Employer’s Risk Under the FIDIC Forms of Contract
  • General Provisions of the FIDIC Forms of Contract
  • Clause 1 – General Provisions

  • Explanation of the General Provisions including definitions, communications, law and language, priority of documents, delayed drawings or instructions and errors in the Employer’s requirements.

  • Clause 2 – The Employer
  • Clause 3 – The Engineer
  • Clause 4 – The Contractor

  • Clause 5 – Nominated Subcontractors (Red Book 1999)
  • Clause 5 – Design (Yellow Book 1999)
  • Clause 6 – Staff and Labour
  • Clause 7 – Plant, Materials and Workmanship

  • Clause 8 – Commencement, Delays and Suspension
  • Clause 9 – Tests on Completion
  • Clause 10 – Employer’s Taking Over
  • Clause 11 – Defects Liability
  • Clause 12 – Tests After Completion (Yellow Book 1999)

  • Clause 12 – Measurement and Evaluation (Red Book 1999)
  • Clause 13 – Variations
  • Clause 14 – Contract Price and Payment

  • Clause 15 – Termination by Employer
  • Clause 16 – Suspension and Termination by Contractor

  • Clause 17 – Risk and Responsibility
  • Clause 18 – Insurance
  • Clause 19 – Force Majeure

  • Clause 20 – Claims, Disputes and Arbitration
  • Inherent Project risk
  • Contractor’s Claims, Employer’s Claims, Claims Procedures and Disputes
  • Amicable Settlement
  • Dispute Adjudication Board
  • Arbitration

Note: The course content is based on the 1999 editions of the FIDIC contracts.

Get the clarity you need to administer projects under the FIDIC contracts

Perhaps you’ve worked with FIDIC contracts before but don’t have full understanding of how they should be administered. Which contract do you use? What are the differences between each one? How do you determine the obligations, rights and remedies of each party? How do you know if you are following procedures correctly?

To administer and apply FIDIC across so many different contexts isn’t an easy task. That’s why we’ve designed this course: to give you a detailed overview of exactly how it all works.

Whether you’re familiar with the FIDIC suite of contracts or learning about them for the first time, this course will give you the confidence to work with these contracts effectively.

Common Questions

There are no assessments with this course and no pressure of pass or fail; you will simply have access to a series of video tutorials. If you are looking for a more practical learning experience, with graded assignments, perhaps explore our Practical Use of the FIDIC Contracts Intermediate E-Course instead.

The course developer, Andy Hewitt, presents the course. Andy has over 45 years’ experience in the construction industry and is the author of various industry publications on contract, claims, FIDIC and notices.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrolment, you have 6-months to complete the course. After 6-months, your access to the student website will expire and you will no longer have access to the course content. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Just go to the course page on the student website and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

The difference between the courses mainly lies in the benefits and in the overall learning outcomes and experience. Both courses contain 6 modules covered via 19 video tutorials. The intermediate course, however, comes with the additional benefits of graded assignments, tutor support, CPD hours, certification and more and is therefore the more practical learning experience.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

The course was comprehensive, it covered all FIDIC clauses in Red and Yellow book and offered an overview of clauses and case studies pertinent to such clauses. This was beneficial to confirm our understanding of how these clauses are applied and administered.”

Nour Dandache from Lebanon

Andy Hewitt

One-on-one mentorship from an expert with 45 years' industry experience. Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author. He has written five industry books, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy

Construction Claims Basic E-Course

Construction Claims Basic E-Course

Understand the science of claims with easy to follow video tutorials

$195 for 6 months unlimited access

Enrol now

Developed by a construction industry leader with over 45 years' experience

What you will get

  • 6 in-depth modules
  • 5 hours of recorded video tutorials delivered across 24 bite-sized videos
  • Generous 6-month access
  • Totally flexible learning
  • No pressure of assignments
  • No pressure of pass or fail

What you will learn

  • Understand how poor contract administration will encourage claims.
  • Learn good administration practices and how they can help when dealing with disputes.
  • Understand how to work towards creating efficient contracts.

  • Identify and separate the different types of claim.
  • Understand how several claims may flow from a single event.
  • Be able to properly prepare notices.
  • Understanding the procedures that need to be followed as soon as a claim has been identified.

  • Understand the key principles of delay analysis
  • Understand the differences between the two most common types of delay analysis and how the delay analysis should be performed.

  • Understand exactly what should be included in a claim.
  • Know exactly what to do to ensure that your claim succeeds and is dealt with in a timely manner.

  • Understand how to compile a claim in a logical sequence that will make it easy for readers to understand.
  • Know how to develop clear, structured narratives that enable the reader to reach faster, more logical conclusions.

  • Understand exactly what needs to go into a response or determination.
  • Know how to present an effective response and how to gain agreement.
    If parties can’t agree at this stage, you will have a great insight into the steps you need to take to resolve the matter.

Note: Whilst this course is not based on a particular form of contract, we refer to the FIDIC Red Book (1999) in case studies, examples, etc.

The ability to be able to successfully handle and resolve claims is a sought after skill set

We have crafted that skill set over the past 45 years and put everything we know into this accessible e-course.

We’ve been through the difficulties and understand the challenges you face on construction projects. We want to help you gain the ability to identify, prepare and respond to claims with confidence and success.

If you are new to the world of claims or, perhaps sit at the other end of the spectrum and wish to refresh your knowledge, then this course is for you.

Common Questions

There are no assessments with this course and no pressure of pass or fail; you will simply have access to a series of video tutorials. If you are looking for a more practical learning experience, with graded assignments, perhaps explore our Construction Claims Intermediate E-Course instead.

The course developer, Andy Hewitt, presents the course. Andy has over 45 years’ experience in the construction industry and is the author of various industry publications on contract, claims, FIDIC and notices.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrolment, you have 6-months to complete the course. After 6-months, your access to the student website will expire and you will no longer have access to the course content. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Just go to the course page on the student website and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

The difference between the courses mainly lies in the benefits as well as the overall learning outcome and experience. Both courses contain 6 modules covered via 24 video tutorials. The intermediate course, however, comes with the additional benefits of graded assignments, tutor support, CPD hours, certification and more and is therefore the more practical learning experience.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

I would recommend this course to any construction contracts management and administration professionals who want to understand how to prepare and present a successful claim.”

Jose Covas from India

Andy Hewitt

One-on-one mentorship from an expert with 45 years' industry experience. Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author. He has written five industry books, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy

E-Course Self Study

E-Courses

Construction
E-Courses

Enhance your knowledge of construction contracts and claims, with 24/7 access. Study anytime, anywhere. Access our state of the art electronic system and progress at your own pace.

The Perfect Claim

Find out more about our newest course. Discover how to prepare the perfect claim. Learn to prepare and present claims effectively for successful results. We’ve taken years of experience and developed a brand new course looking at why so many claims fail. Discover what you need to avoid the problems so many others face.

There are three different levels, all available to study from the comfort of your home at your own pace…

Choose from one of the following e-courses:

  • Basic: ($195) – New to claims, looking for a concise online overview? Our basic course videos may be most helpful.
  • Intermediate: ($645) – If you have some existing knowledge and are looking to learn more with assignments and tutor support, see our intermediate course.
  • Premium: ($2,250) – If you are aiming to become a practitioner or would prefer a fully immersive look at claim preparation, our premium course may be the best for you.

We know training can be a big investment.

That’s why we created flexible and affordable e-courses with busy professionals in mind. Simply log on anywhere in the world. Enjoy 24/7 access to a wealth of learning, based on over 40 years’ claims experience.

Whether you are new to the world of contracts and claims, or want to raise your career status to specialist level, we have the right course for you. Find out more about our e-courses below. Enrol today and start your journey as an expert in your chosen field.

Construction Claims

Sadly, in one country alone, over $7bn is wasted each year in contractual disputes. The following consistently arise as causes of costly disputes:

  1. Owner/Contractor/Subcontractor failing to understand and/or comply with its contractual obligations.
  2. Errors and/or omissions in the contract document.
  3. Failure to properly administer the contract. 

The way to avoid these issues? Understanding and learning. Join our claims e-courses. Broaden your knowledge and ensure you avoid the risks others encounter.

Choose from one of the following e-courses:

  • Basic: ($195) – Navigate the challenging world of claims more easily with our basic e-course. Learn to prepare, write, respond to and manage claims through easy to follow video tutorials.
  • Intermediate: ($645) – All the benefits of the basic e-course. Added benefits of tutor support, 6 graded assignments, certification and 18 CPD hours.
  • Premium: ($2,650) – Shape your career as a claims practitioner. Take our most in-depth e-course with 150 CPD hours, 21 graded assignments and dedicated tutors. Learn to successfully prepare, write, respond to, and resolve claims.

Practical Use of FIDIC Contracts

FIDIC is the globally recognised authority for construction contracts. Grow your confidence and gain practical skills. Learn to navigate FIDIC’s standard forms of contract, through our easy to follow video tutorials.

The FIDIC Practical course comes with two options:

  • Basic: ($195 )– with five hours of tutorials online and no pressure to pass or fail. Learn at your own pace in your own time. Find out more.
  • Intermediate: ($645) – all the online tutorial videos, but the added benefit of 18 hours of CPD time, 6 tutor-led assignments and certification on completion. Get started today.

Understanding Claims Under FIDIC Contracts

Grow your confidence in working with the FIDIC forms of contract, the globally renowned authority on producing construction contracts. Gain practical skills to help you navigate FIDIC’s standard forms of contract.

There are two levels, available to study from the comfort of your home at your own pace…

Choose from one of the following e-courses:

  • Basic: ($195) – New to FIDIC claims, looking for a concise online overview? Our basic course with 5 hours of videos and learning may be most helpful.
  • Intermediate: ($645) – If you have some existing knowledge but are looking to learn more with 6 assignments and tutor support, completed with 18 hours of certified training, see our intermediate course

What our students have to say


Jose from Spain

“I recently studied the Construction Claims course. Following this, I joined CAA Spain´s team. Now, I am taking the RGU LLM degree in Construction Law & Arbitration. All of this started through your course and I am really grateful to you.”