How To Achieve Company Success By Improving Your Employees’ Skills And Knowledge

Does your company have difficulty in successfully pursuing or resolving claims? Do your employees have detailed knowledge of the FIDIC forms of contract? If not and you are a contractor, this could be significantly affecting your profitability. If you are a consultant, this will be affecting the profitably of projects that you are managing and this will reflect badly on your professional reputation.

Whilst Claim Class has gained an excellent reputation for delivering training and education though public workshops and online e-courses, you may not be aware that for companies who require several employees to increase their skills and knowledge, we can also bring our courses to you and what’s more, we can tailor them to suit your specific challenges and requirements. This brings several advantages to you, such as:

  • Reduced cost for training individuals – we can train up to 20 people on a single course
  • Reduced time for employees spent away from the work place
  • No travel or accommodation costs for employees to attend public courses
  • Courses are structured to take into account your specific requirements
  • The ability to discuss specific problems and challenges directly related to your own projects
  • Attendees can work together to address specific problems and, guided by the tutor, seek solutions

Claims Class courses include:

Claims Class has delivered in house training to contractors, subcontractors, consultants, developers, government owned companies and other employers in Italy, Kuwait, Norway, Qatar, Saudi Arabia and the United Arab Emirates. Clients include Abu Dhabi National Exhibitions Company, Acciona Ghella Joint Venture, Heisco, Jones Laing LaSalle, Kone, Typsa, Thales, ThyssenKrupp and United Development Company.

To illustrate how our courses really do have an impact, here is feedback we received two months after delivering our course on Construction Claims for the contractor for Norway’s largest current construction project:

“We are strictly applying the cause, effect, and entitlement and substantiation formula to all of our claims, as well as argumentation in letters. This has helped us improve our commercial position on the project, and somewhat “turned the tide” in terms of power balance between the parties. Together with our choice to take the client to court on a number of the large pending claims, this has now forced the client to request negotiations on these topics.
In addition to better claims presentation and substantiation, we have also developed our contract management processes. This is proving to be an invaluable tool for swift and correct commercial actions, e.g. obtaining the correct cost basis before the negotiation of a claim, accessing the relevant documentation on each topic when needed, producing analyses of ongoing claims, etc.”

– Didric Jordon, Legal and Contracts, Acciona Ghella Joint Venture, Norway

If you think that we can help your company achieve similar success though our training courses, please get in touch and we will be happy to discuss your requirements. Or learn more about how we can support your training requirements by visiting our For Companies page.