The Perfect ClaimPremium E-Course

Learn how to prepare the perfect claim. Enhance your earning potential as a claims specialist.

$2,250 for 12 months unlimited access

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Benefit from intensive, practical learning and watch your career thrive

What you will get

  • 8 in-depth modules
  • 23 practical assignments
  • 17 video tutorials
  • Detailed assignment answers provided
  • Personal tutor support
  • 65 CPD hours
  • Blog library – 100s of articles
  • Additional student resources & technical guides
  • Totally flexible learning
  • Certificate of Achievement
  • Membership of the Institute of Construction Claims Practitioners (on completion).

What you will learn

  • This module introduces a case study comprising a residential and commercial project where the Contractor encountered unforeseeable ground conditions. This caused the Contractor to incur standing time. It also caused delay to the groundworks.
  • Understand how the Contractor has been affected by this event and the link between cause and effect.
  • Learn how to identify the potential claims.
  • Investigate the Contract to verify that the Contractor has an entitlement to make a claim.
  • Examine the contractual requirements for notices.
  • Understand why contracts place such high importance on the submission of notices.
  • ASSIGNMENTS: The assignments for this module ask you to examine the second case study, identify the claims, the contractual entitlement and the method of evaluation and to prepare the various notices that should be sent.
  • Understand the importance of good records.
  • Review the types of records necessary for claims.
  • Appreciate how good record management makes claim preparation more efficient.
  • Learn how to create a timeline to assist with compiling a claim.
  • Understand good practice when preparing a baseline programme.
  • Learn the correct principles when preparing delay analyses.
  • Examine different types of delay analysis.
  • Learn the procedure for a Time Impact delay analysis.
  • Learn how to examine the results of the delay analysis.
  • Correctly calculate an extension of time.
  • Understand how concurrent delay may affect the Contractor’s entitlement.
  • ASSIGNMENTS: The assignments include the preparation of a simple time-impact analysis for the second case study using spreadsheets, calculation of the number of days extension of time and calculation of the revised completion date.
  • Understand and identify what Costs may be claimed.
  • Learn the correct principles of cost recovery.
  • Appreciate how to prepare and present the Cost calculations.

ASSIGNMENTS: Assignments for this module include the calculation of the number of days costs that may be claimed and the period on which the costs should be based. You will also be required to prepare cost calculations for: a salaried member of staff; an hourly-paid worker; hired plant; depreciation of plant of equipment; fuel costs and head office overheads and profit. You are asked to present the calculations so that they may be easily audited by the respondent.

  • Learn the Four Key Points for an effective claim and how to comply with them.
  • Understand how to format and prepare a claim submission to a good professional standard.
  • Understand how the “front matter” of the claim helps to bring clarity to a reviewer. Learn how it establishes the background to the matters before the details of the claim are presented.

ASSIGNMENT: The assignment is to prepare the preliminary sections of the claim for the second case study.

  • Understand what the object of a claim is.
  • Learn and understand the essential elements of a successful claim.
  • Appreciate the types of event that provide entitlement to make a claim.
  • Understand how to prepare a narrative to clearly explain the cause of the claim.
  • Understand the importance of linking cause with effect.
  • Examine the possible effects of an event.
  • Learn how to correctly summarise a narrative.
  • Discover how to identify the information necessary to perform a delay analysis.
  • Understand the importance of justifying the delay analysis and explain how it has been performed.

ASSIGNMENT: The assignment is to produce cause and effect narratives to be included in the claim for the second case study, as well as a narrative to justify and explain how the delay analysis has been carried out and what it demonstrates.

  • Learn how to explain the principles of cost recovery in a claim narrative.
  • Understand how simply presented and well-explained calculations will enhance your claim.
  • Ensure ease of understanding in your claims.

ASSIGNMENT: The assignment asks you to compose a narrative to explain the costs that have been claimed and how they have been calculated for the second case study.

  • Identify where to find the entitlement to make a claim.
  • Appreciate how to clearly demonstrate the contractual entitlement in a claim narrative.
  • Learn how to correctly demonstrate that the notice provisions have been complied with.

ASSIGNMENT: The assignment is to produce a narrative for the second case study which adequately demonstrates why the claim is admissible under the contract.

  • Understand why the Executive Summary and Statement of Claim are important parts of a claim narrative.
  • Learn what should be included in these sections and how to effectively draft them.
  • Appreciate the importance of substantiating every statement made, every fact relied on and each calculation included in the claim.
  • Understand how to best provide substantiation to assist the reviewer and to ensure that your claim is a stand-alone document.
  • Learn how to organise and present exhibits, programmes, calculations and other documents. Ensure anything relied upon in the claim narrative is designed to make the reviewer’s job easy and efficient.
  • Appreciate the importance of having a peer review carried out before finalising the claim.

ASSIGNMENT: The final assignment is to put everything you have learned into practice and produce the claim for the second case study.

In addition to the course fee, you’ll need a copy of Construction Claims & Responses: effective writing & presentation, 2nd edition. 

Please visit our Publications page for recommendations of where to purchase this book.

A fast-track route to becoming a claim specialist.

Construction claims experts are in high demand today. Projects are more complex and as a result, claims are too. Companies need talented individuals who can manage claims with speed and efficiency. Become one of them.

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Earn your certification and CPD through practical study.

This course will teach you how to prepare a claim from start to finish. Through 17 video tutorials and 23 practical assignments, you will gain knowledge that you can immediately apply.

At the end of the course, you’ll receive a Certificate of Achievement and 65 well deserved CPD hours.

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Use your new qualification for further professional development. Join the Institute of Construction Claims Practitioners as a full Member

Graduates can join the Institute of Construction Claims Practitioners as a full Member. Access a range of benefits designed to support your career as a specialist construction claims practitioner.

Learn more about ICCP Membership

Common Questions

The course developer, Andy Hewitt, presents the course. Andy has over 45 years’ experience in the construction industry and is the author of industry best-seller, Construction Claims & Responses: Effective Writing & Presentation.

Andy is also author of a number of other publications on the subjects of contracts and claims.

Each module contains various assignments for you to complete after you have watched all the videos for that module. Once you have completed your assignments, you will upload them to your tutor via the student website. Your tutor will comment on and grade your work. You tutor will then issue your grade to you via email. You’ll need a 55% overall grade to pass the course.

You will have access to the course for 12-months from the day you sign up.

Registration is easy. Click any of the ‘enrol now’ buttons above and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

We should start this answer by saying that Claims Class has become a well recognised, respected and trusted education and training provider that specialises in construction contracts and claims. So when you enrol on a Claims Class course you can be assured that you are going to get great content, useful and engaging assignments, tangible and applicable learning outcomes and a smooth administrative and learning process.

If you’re someone who struggles with claim writing, perhaps it’s new to you, your claims keep getting rejected or perhaps you just want a refresher, then this course is for you. You will graduate this course with a solid understanding of claims and will be immediately able to apply what you have learnt to the next claim you work on with confidence and clarity.

Yes! Graduates of the course will be eligible to join the Institute of Construction Claims Practitioners a a full member (MICCP) without the need to meet any other prerequisites for membership. Further details about joining will be provided when you graduate.

The course content in terms of videos and modules is the same for each course. The premium course however, has more CPD hours, more detailed assignments and more additional resources.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

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What our students have to say

The course is very practical and almost all the aspects of the course can be applied in practice. I gained much more knowledge of how to manage claims and I also gained respect from my colleagues as someone with good knowledge of claims.”

Kayvan Bahraini from UAE

Andy Hewitt

Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over 45 years’ experience. Andy is also a published author, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy