Construction Claims Premium E-Course

Enhance your career and earning potential as a claims specialist

$2,650 for 12 months unlimited access

Enrol now

Fast track your career. Get the skills you need to become a claims specialist.

What you will get

  • 7 in-depth modules
  • 8 video tutorials
  • 3-5 study assignments per module
  • Detailed assignment answers provided
  • Personal tutor support
  • 150 CPD hours
  • Blog library – 100s of articles
  • Additional student resources & technical guides
  • Totally flexible learning
  • Certificate of Achievement
  • Membership of the Institute of Construction Claims Practitioners (graduates only).

What you will learn

  • Learn about contract documents, programmes, planning, project records and notices. Understand how good contract administration systems and procedures help the claims process.
  • Assignments: using a project you have worked on, discuss the contract administration systems. Suggest ways that you may have helped or hindered claims. The assignments also cover claim management procedures and how to write and submit notices.
  • Learn how to identify events that lead to claims.
  • Understand the types of claim that are common within the industry.
  • Assignments: examine four case studies and identify circumstances that may lead to claims. Identify entitlement for the claim issues under the contract. Discuss any relevant legal principles and describe how to evaluate the claim.
  • Understand the importance of a good claim strategy.
  • Learn how to create a suitable strategy from both the claimant’s and the respondent’s points of view.
  • Assignment: The beginning of a claim or response document should include key information including project background information and contract details. It should also set the scene for the claim. This will help the reviewer to understand the issues in question. We ask you to study these principles and produce an example of the preliminary sections of a claim.
  • Establishing cause and effect is one of the most important parts of a claim or response.
  • Understand how to link cause and effect.
  • Assignment: using a case study, we ask you to write cause and effect narratives. The narratives should be written in such a way that they can be included in a formal claim submission.
  • In Module 5, we first build on the principles of cause and effect. We discuss how to use a delay analysis to show the effect of a delay on the time for completion.
  • We then move on to look at claimant’s entitlement.
  • Assignments: We ask you to perform a delay analysis and produce claim narratives based on a case study. We use two common delay analysis techniques for this exercise: time impact and impacted as planned.
  • Assignments: We ask you to examine two case studies. We then ask you to produce narratives that could be included in a claim to show the claimant’s entitlement.
  • Understand the importance of a response.
  • Learn how to ensure that the response or determination persuades the claimant and the project owner that it is correct.
  • Assignment: We ask you to refer to three claims that include varying degrees of detail. We ask you to produce response documents for each claim. We also ask you to respond to them from both a fair and defensive point of view.
  • In the last module we bring everything together.
  • Assignment: we ask you to produce a full extension of time claim for one of the case studies.
  • We ask you to complete 3-5 assignments for each module, except for modules 4 and 7 where there is one assignment.
  • We ask you to submit your assignments to your personal tutor for grading.
  • Your tutor provides feedback and advice where necessary.
  • Each assignment grade counts towards your overall course grade.
  • Whilst the course content applies to any form of contract, we refer to the FIDIC Red Book (1999) in assignments, case studies and examples.

Gain a practical understanding of claims

The course places strong emphasis on case studies based on real projects. You’ll gain practical understanding of claims. You’ll be able to immediately apply everything that you have learned to your own work. 
It doesn’t matter how much or little you know about claims, this course will improve your ability to draft, present, manage and respond to claims. Your personal tutor is there to support you along the way to make sure you learn in the most effective way for you. 

Become a specialist in claims management

This course offers a detailed understanding of construction claims. We use case studies based on real life projects and practical scenarios. The 8 video tutorials give an overview of each module and the assignments.
Access to high quality learning with assignments, model answers, consistent tutor feedback and support would usually cost you $4,850 in consultancy fees. By taking this course, you receive all this for $2,650.
As well as a Certificate of Achievement, you will earn 150 CPD hours. This achievement, plus your enhanced knowledge of claims, will put you in a strong career position.
Enrol now

Use your new qualification for further professional development. Join the Institute of Construction Claims Practitioners as a full Member

Graduates can join the Institute of Construction Claims Practitioners as a full Member. Access a range of benefits designed to support your career as a specialist construction claims practitioner.

Learn more about ICCP Membership

Common Questions

There are no minimum qualifications, but you will need to understand the construction process and have a basic knowledge of construction contracts. The course is suitable for many disciplines, but particularly, quantity surveyors, contract administrators, engineers and those who deal with contractual and commercial matters. Those whose job it is to manage claims will also gain knowledge of the process and those who wish to gain the necessary skills and knowledge to progress up the career ladder will be able to do so with confidence.

The registration process is simply. Simply go to the course registration page and sign up online. You’ll be asked to complete a basic registration form and make payment (taken via all major credit cards). You’ll then receive an order confirmation and a welcome email with all the details you need to get started will follow shortly afterwards.

One of the books required for the course is Construction Claims & Responses: effective writing and presentation by Andy Hewitt and details of where to purchase this book can be found here on our Publications page. The other book required for the course is the FIDIC Conditions of Contract for Construction: For Building and Engineering Works Designed by the Employer (1st Ed. 1999). This book can be purchased directly from the FIDIC Bookshop.

You will receive a certificate to confirm that you have successfully graduated. Your certificate will denote the date of graduation, your pass grade (pass, merit or distinction), the modules studied, the CPD hours gained and logos of the accrediting bodies.

There is no set time-frame for the duration of the course as it is dependent on how much time you can devote to studying. To help keep you on track, we apply a 60 day time-frame for you to complete each module but if you finish a module in 10 days, for example, you are free to submit it to your tutor early. We ask that you allow your tutor up to 7 days to return your assessment grade. So, if you took the maximum 60 day time frame to complete each module and your tutor took the maximum 7 day time frame to assess your assignments, the course could take you up to 1 year and 4 months to complete. We have had students who have completed the course in as little as 4 months though. As we said earlier, it really depends on how much time you can devote to studying.

Whilst the topic is the same, the Construction Claims Premium E-Course deals with construction claims in much more depth than the basic and intermediate versions. Students are guided through 7 modules and are assessed based on assignments associated with each module. Module 7 brings all of the course concepts together and requires the student to prepare a full extension of time claim.

On completion of the course, students will be more than well equipped to deal with claims in a professional and proper manner.

The course you take really depends on your learning and career objectives and what you are looking to get out of your study. Check out our comparison of all Construction Claims e-courses to help you decide which is the right course for you.

Our students come from many different countries and are used to working with both international and domestic forms of contract. We use the FIDIC Red Book (1st Ed. 1999) to illustrate the course firstly, because it is written by engineers for engineers in a straight-forward and easily understood manner, secondly because it contains conditions that are typical of any construction contract and lastly, because it is widely used internationally.

After a little familiarisation, students who are familiar with other types of construction contract (JCT, NEC, bespoke forms, etc.) will have no difficulty in understanding the Red Book, or applying it to the case studies and examples used on the course.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

Contact us

What our students have to say

The course is very practical and almost all the aspects of the course can be applied in practice. I gained much more knowledge of how to manage claims and I also gained respect from my colleagues as someone with good knowledge of claims.”

Kayvan Bahraini from UAE

Andy Hewitt

One-on-one mentorship from an expert with 40 years' industry experience. Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author. He has written five industry books, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy