Construction Claims Intermediate E-Course

Learn how to successfully manage and resolve claims with confidence

$645 for 6 months unlimited access

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Benefit from our 45 years' experience in construction claims and enhance your professional value.

What you will get

  • 6 in-depth modules
  • 6 practical assignments
  • Case studies using real projects
  • 5 hours of video tutorials delivered across 24 bite-sized videos
  • 18 CPD hours
  • Detailed assignment answers provided
  • Personal tutor support
  • Totally flexible learning
  • Certificate of Achievement
  • Associate membership of the Institute of Construction Claims Practitioners (graduates only)

What you will learn

  • Understand how poor contract administration will encourage claims.
  • Learn good administration practices and how they can help when dealing with disputes.
  • Understand how to work towards creating efficient contracts.
  • Identify and separate the different types of claim.
  • Understand how several claims may flow from a single event.
  • Be able to properly prepare notices.
  • Understanding the procedures that need to be followed as soon as a claim has been identified.
  • Understand the key principles of delay analysis.
  • Understand the differences between the two most common types of delay analysis and how the delay analysis should be performed.
  • Understand exactly what should be included in a claim.
  • Know exactly what to do to ensure that your claim succeeds and is dealt with in a timely manner.
  • Understand how to compile a claim in a logical sequence that will make it easy for readers to understand.
  • Know how to develop clear, structured narratives that enable the reader to reach faster, more logical conclusions.
  • Understand exactly what needs to go into a response or determination.
  • Know how to present an effective response and how to gain agreement.
    If parties can’t agree at this stage, you will have a great insight into the steps you need to take to resolve the matter.

At the end of each module, there is an assignment which will require you to answer questions or complete exercises related to that topic. You will be asked to submit your assignments to your personal tutor for grading. Your tutor will provide feedback and advice where necessary and each assignment grade counts towards your overall course grade.

IMPORTANT: Whilst the course content is applicable to any form of contract, we refer to the FIDIC Red Book (1999) in assignments, case studies and examples.

Need to resolve claims quickly and efficiently?

We can help. We understand the challenges you face on projects; we’ve been there ourselves. We will teach you how to identify, prepare and respond to claims with confidence.

Through 6 modules, we will give you the skills you need to manage claims effectively, to secure your entitlement, manage risks and complete projects on time.

Become an indispensable authority on construction claims that people can trust

This e-course offers a full understanding of construction claims based on real life projects and scenarios.

You’ll receive a Certificate of Achievement and 18 valuable CPD hours. Armed with these achievements and your enhanced claims knowledge, you will be a vital asset to any construction claims management team.

Enrol now

Use your new qualification for further professional development. Join the Institute of Construction Claims Practitioners

Graduates can join the Institute of Construction Claims Practitioners as an Associate. Access a range of benefits designed to support your career as a specialist construction claims practitioner.

Learn more about ICCP Membership

Common Questions

We should start this answer by saying that Claims Class has become a well recognised, respected and trusted education and training provider that specialises in construction contracts and claims. So when you enrol on a Claims Class course you can be assured that you are going to get great content, useful and engaging assignments, tangible and applicable learning outcomes and a smooth administrative and learning process.

If you’re someone who struggles with claim writing, perhaps it’s new to you, your claims keep getting rejected or perhaps you just want a refresher, then this course is for you. We will teach you how to set up contract administration systems to efficiently manage claims, how to to identify claims, how to calculate extensions of time by way of delay analyses and how to write and put claim narratives together in a clear and professional way. To ensure we provide a fully rounded learning experience, we will also teach you to to write a claim response, how to make a determination and finally, what to do when the parties can’t agree. You will graduate this course with a solid understanding of claims and will be immediately able to apply what you have learnt to the next claim you work on with confidence and clarity.

Each module contains various assignments which you will undertake after you have watched all the video tutorials for that module. Once you have completed your assignments, you will upload them to your tutor via the student website. Your tutor will comment on and grade your work and issue your module grade to you via email. At the end of the course, you should have achieved an average grade of 55% to pass.

The course developer, Andy Hewitt, presents the course. Andy has 45 years’ experience in the construction industry and is the author of various industry publications on FIDIC contracts and claims.

Whilst the course is intended to be flexible to accommodate time constrained professionals, our research during the trial phase told us that students would prefer a deadline otherwise, if they know the course is always there, they do not actually tend to complete it.

We believe that you have a reason and motivation to sign up to a course and we want to make sure that you complete it so, from the date of enrollment, you have 6-months to complete the course. After 6-months, your access to the Student Website will expire and you will no longer have access to the course content. 6-months will give you plenty of time to get through the content and make sure that you achieve what you set out to do, win win!

Registration is easy. Just go to the course page on the student website and follow the instructions. Registration is online and payment is via all major credit cards. As soon as you have registered, you’ll receive a welcome email with all the information you need to get started.

Yes! Graduates of the course will be eligible to join the Institute of Construction Claims Practitioners at Associate level without the need to meet any other prerequisites for membership. Further details about joining will be provided when you graduate.

The Construction Claims Intermediate E-Course is in an online format. The 6 modules are delivered via video tutorials and the assignments are designed to get you thinking about each module and embed your learning. This course is best for you if you would like an introduction to claims, a refresher course, or don’t have the time for a lengthier learning process. As a graduate, you will have a solid understanding of claims.

In comparison, the Construction Claims Premium E-Course is a much more in-depth course and is structured slightly differently. Each of the 7 modules includes a video tutorial plus reading, of the module itself and of the core text, and assignments. There are between 2 and 5 assignments for each module and the final module asks you to write a full claim document, based on a given case study. This course is best for you if you are striving to be a specialist claims practitioner. As a graduate, you will have a deep understanding of claims and be able to practically apply what you have learnt to your job.

Need more help?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

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What our students have to say

The course exceeded my expectations! It has helped me to sharpen my tools and has provided me with a greater understanding of the full scope of construction claims.”

Anthony Chamberlain from UK

Andy Hewitt

One-on-one mentorship from an expert with 40 years' industry experience. Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author. He has written five industry books, including best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Learn more about Andy