Construction ClaimsPremium E-Course

Enhance your career and earning potential as a claims specialist

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Construction claims experts are in high demand today

Construction is a meticulous business. With projects becoming more complex, claims are cropping up more frequently, and unresolved claims cost precious time and money. As a result, companies are turning to talented individuals who can successfully handle claims with speed and efficiency.

Our Construction Claims Premium E-Course provides an in-depth, fast track towards the skills it takes to become a claims specialist.

Perhaps you already have experience of construction claims, but would like to enhance your knowledge or career prospects. Thanks to a strong emphasis on case studies based on real projects, you’ll gain a practical understanding of claims and be able to immediately apply everything that you have learned to your own work. You’ll be supported by a claims specialist with over 40 years’ experience, to ensure you gain a full understanding of the intricate science of claims.

It doesn’t matter how much or little you know about claims, this course will dramatically improve your ability to draft, present, manage and respond to claims. Your personal tutor will ensure that you receive the appropriate support to ensure that you achieve the best learning outcome. The course is fully flexible – all you need is an internet connection to access 150 hours of invaluable, hands on learning.

Enrol for our Construction Claims Premium E-Course and seriously enhance your career potential

Additional mandatory reading material costs include:

The mandatory reading material must be purchased separately. Please visit our Publications page for recommendations of where you can purchase these books.

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For $2,005 less, take our Construction Claims Intermediate E-Course for a less demanding learning experience and still improve the way you manage and resolve claims.

Benefit from intensive, hands on claims learning and watch your career thrive

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What you will get

  • 7 in-depth modules covering every aspect of claims
  • 1 introductory video tutorial to introduce the course and set expectations
  • 7 video tutorials to provide overviews of all modules and assignment guidance, worth $440
  • 3-5 assignments per module to consolidate your knowledge and skills
  • Detailed assignment answers to keep for future reference
  • Personal tutor support throughout, worth $1,540
  • 150 CPD hours
  • Access to blog library containing over 40 articles on contracts and claims (new articles added monthly)
  • Access to Additional Student Resources including technical papers on effective narrative writing, formatting and presentation of documents, a sample Engineer’s response and more
  • Flexible learning – generous 60-days to complete each module and take breaks in between modules if you wish
  • Certificate of Achievement on successful completion – Pass, Merit or Distinction
  • Member level membership with the Institute of Construction Claims Practitioners*

*for graduates only.

What you will learn

  • This module discusses the contract documents, programmes, planning, project records and notices and focuses on how good contract administration systems and procedures will help matters relating to claims.
  • The assignments require you to discuss contract administration systems on projects on which you have worked and suggest ways that you may have helped or hindered claims.
  • Assignments also cover procedures for managing claims and the writing of contractual notices in the correct form.
  • The ability to identify events that may give rise to claims is essential and this module discusses the various types of claim that are common within the industry.
  • The module asks you to examine four case studies and identify circumstances that may lead to claims.
  • You are also required to identify entitlement for the claim issues under the contract, discuss any legal principles that may be relied on and describe how the claim should be evaluated.
  • A claim strategy will dictate how claims are to be presented and how the respondent will deal with them. This module guides you into deciding suitable strategies from both the claimant’s and the respondent’s points of view.
  • The first sections of a claim or response document should provide background information on the project, details of the contract and set the scene for the claim so that the reviewer may properly understand the issues in question. You are required to study these principles and produce an example of the preliminary sections of a claim document.
  • The analysis of cause and effect is one of the most important parts of a claim or response and if not dealt with correctly the claim may fail.
  • In this module you are guided through the linkage of cause and effect and are required to produce cause and effect narratives, in the format that they could be included in a claim, for events detailed in a case study.
  • This module firstly builds on the subject from Module 4 and discusses how a delay analysis should be used to demonstrate the effect of a delay on the time for completion.
  • You are required to perform and produce claim narratives, based upon simple examples and using two common delay analysis techniques: time impact and impacted as planned delay analysis.
  • The second part of the module deals with the claimant’s entitlement. You are required to examine two case studies and produce narratives that could be included in a claim to properly demonstrate the claimant’s entitlement.
  • Every claim requires a response and a response document should deal with the matter in a way that persuades both the claimant and the project owner that the response or determination of the claim is correct.
  • This module asks you to produce response documents for three claims that are presented with varying degrees of detail and also to respond to them from both an equitable standpoint and a defensive point of view.
  • The final module builds upon all the lessons learned in the previous modules and you are required to produce an extension of time claim for one of the case studies.
Assignments - Modules 1-7

You will be asked to complete 3-5 assignments for each module, except for modules 4 and 7 where there is just one assignment. You will be asked to submit your assignments to your personal tutor for grading. Your tutor will provide feedback and advice where necessary and each assignment grade counts towards your overall course grade.

IMPORTANT: Whilst the course content is applicable to any form of contract, we refer to the FIDIC Red Book (1999) in assignments, case studies and examples.

Become a specialist in claims management

This course offers an in-depth understanding of construction claims, using case studies based on real life projects and practical scenarios. The 8 video tutorials give you an overview of each module and guidance on what is required for each assignment. Access to such high level learning in a tutor supported environment, along with assignment grading, model answers, constant feedback and support would usually cost you $4,850 in consultancy fees. By taking this course, you receive all this for just $2,650.

As well as receiving a Certificate of Achievement upon successful completion, our Construction Claims Distance Learning Course will earn you 150 hours of valuable CPD hours. Armed with this achievement and your elevated knowledge of claims, you are destined to become a highly sought after asset to any company or consultancy practice.


CPD Hours


Video Tutorials


Study Hours Per Module


Institute of Construction Claims Practitioners logo

Graduates are eligible for membership to the Institute of Construction Claims Practitioners at Member level.

One-on-one mentorship from an expert with 40 years' industry experience. Meet Course Developer and Presenter, Andy Hewitt.

Learn from a construction contracts and claims specialist with over four decades of expertise. Andy is also a published author having written two industry best-sellers: Construction Claims & Responses: effective writing & presentation and The FIDIC Contracts: Obligations of the Parties.

Andy Hewitt

Recognised by leading professional organisations

Quantity Surveyors International

Institute of Construction Claims Practitioners

CIOB Chartered Building Consultancy

What our students have to say

Kayvan Bahraini from UAE

“The course is very practical and almost all the aspects of the course can be applied in practice. I gained much more knowledge of how to manage claims and I also gained respect from my colleagues as someone with good knowledge of claims. ”

Common questions

There are no minimum qualifications, but you will need to understand the construction process and have a basic knowledge of construction contracts. The course is suitable for many disciplines, but particularly, quantity surveyors, contract administrators, engineers and those who deal with contractual and commercial matters. Those whose job it is to manage claims will also gain knowledge of the process and those who wish to gain the necessary skills and knowledge to progress up the career ladder will be able to do so with confidence.

The registration process is simply. Simply go to the course registration page and sign up online. You’ll be asked to complete a basic registration form and make payment (taken via all major credit cards). You’ll then receive an order confirmation and a welcome email with all the details you need to get started will follow shortly afterwards.

We understand that you are likely to be balancing a busy work life with family commitments and everything else in between. We therefore provide flexible study times and allow up to 60-days to complete a module.

You may defer the issue of each module for as long as you wish. Once the module is issued, however, you must complete it within the 60-day time frame.

When your tutor has assessed the module you will be sent the marking sheet containing your tutor’s comments. This will highlight areas that need to be re-studied and provide you with objectives for improvement. We also recommend that you contact your tutor at this stage to discuss your work in more detail. You won’t have an option to resubmit the assignment so it’s important that you learn from where you went wrong and achieve strong grades in subsequent modules to achieve a pass at the end of the course.

One of the books required for the course is Construction Claims & Responses: effective writing and presentation by Andy Hewitt and details of where to purchase this book can be found here on our Publications page. The other book required for the course is the FIDIC Conditions of Contract for Construction: For Building and Engineering Works Designed by the Employer (1st Ed. 1999). This book can be purchased directly from the FIDIC Bookshop.

You will receive a certificate to confirm that you have successfully graduated. Your certificate will denote the date of graduation, your pass grade (pass, merit or distinction), the modules studied, the CPD hours gained and logos of the accrediting bodies.

There is no set time-frame for the duration of the course as it is dependent on how much time you can devote to studying. To help keep you on track, we apply a 60 day time-frame for you to complete each module but if you finish a module in 10 days, for example, you are free to submit it to your tutor early. We ask that you allow your tutor up to 7 days to return your assessment grade. So, if you took the maximum 60 day time frame to complete each module and your tutor took the maximum 7 day time frame to assess your assignments, the course could take you up to 1 year and 4 months to complete. We have had students who have completed the course in as little as 4 months though. As we said earlier, it really depends on how much time you can devote to studying.

Whilst the topic is the same, the Construction Claims Premium E-Course deals with construction claims in much more depth than the basic and intermediate versions. Students are guided through 7 modules and are assessed based on assignments associated with each module. Module 7 brings all of the course concepts together and requires the student to prepare a full extension of time claim.

On completion of the course, students will be more than well equipped to deal with claims in a professional and proper manner.

The course you take really depends on your learning and career objectives and what you are looking to get out of your study. Check out our comparison of all Construction Claims e-courses to help you decide which is the right course for you.

Our students come from many different countries and are used to working with both international and domestic forms of contract. We use the FIDIC Red Book (1st Ed. 1999) to illustrate the course firstly, because it is written by engineers for engineers in a straight-forward and easily understood manner, secondly because it contains conditions that are typical of any construction contract and lastly, because it is widely used internationally.

After a little familiarisation, students who are familiar with other types of construction contract (JCT, NEC, bespoke forms, etc.) will have no difficulty in understanding the Red Book, or applying it to the case studies and examples used on the course.

Still have questions?

Call us to discuss your questions or write to us with your questions and we’ll get back to you within 24-hours. We’re here to help and want to help you find the right course for you.

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