When will we ask for your personal information?

We will ask for your personal information under the following circumstances:

  1. When you choose to download a document from our website
  2. When you make a comment on our Blog
  3. When you opt to join our mailing list via our Facebook page or the Blog on our website
  4. When you register for our Distance Learning Course
  5. When you register for one of our 2-Day Intensive Training Courses

What type of personal information do we ask for?

The type of information we will ask you for depends on the action you are undertaking. Registering for one of our courses for example, will require more information than if you just wanted to make a comment on one of our Blog posts.

In all cases, we usually ask for a combination of the following details: Name, Company, Designation, Email and Contact Number.

What do we use your personal information for?

The information we collect from you may be used in any of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offering based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails relating to company news, promotions, new products, etc.

Note: If at any time you would like to unsubscribe from receiving emails from Claims Class, we include detailed unsubscribe instructions at the bottom of each email.

What do we do with financial information taken during online payments? 

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • The website policies and Terms & Conditions may be changed or updated occasionally to meet requirements and standards. Customers are therefore encouraged to frequently visit these sections to ensure that they are aware of updates and changes on the website. Modifications will be effective on the day they are posted.
  • Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver advertisements to you that are tailored to your interests. Please remember that we do not have access to, or any control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy. 

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company or outside party for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or other’s rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing and advertising use.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.