About Claims Class

Specialist training: The result of over 45 years' experience working with construction contracts and claims

Claims & Contract Training: Our Story

We created Claims Class because of our own poor experience of reviewing and managing claims.

In 2009, our founder, Andy Hewitt, was in charge of reviewing claims on a major project for an international contractor.

It was a huge undertaking. While working there, Andy noticed that many claims were poorly put together. As a consequence he realised there was little practical advice to help construction professionals properly write and manage claims.

Passionate about making a change in the industry, Andy took the matter into his own hands and published a book. The book went on to become an industry best-seller, Construction Claims & Responses: effective writing & presentation. It struck a chord with many, and before long, Andy was being contacted by readers who wanted to know if he ran any practical training courses on the subject.

“Claims Class is the result of 45 years’ expertise gained within the specialist field of contracts and claims.”

It seemed there were no dedicated training courses around at the time.

Andy wasn’t an educator or trainer in the traditional sense then. But he did know a lot about construction contracts and claims. Andy passionately believed he could create a training course that would help. So, never one to shy away from a challenge, he created a 2-Day Construction Claims workshop. A year later, Claims Class was born and we have been developing the variety of training courses on offer ever since.

Claims Class is the result of 45 years’ expertise gained within the specialist field of contracts and claims. We’ve been there, done it and understand the challenges that you are facing on your projects. We’re here to bring an end to poorly presented claims and mismanaged construction contracts.

We're proud of what Claims Class has achieved.

We began from humble beginnings in 2011, but we’re not stopping there.

In 2017 we took our first step into the world of online learning. We have since developed our e-course portfolio and added live online training, delivered via webinar.

In 2021 Claims Class became part of Hewitt Decipher Partnership. Over the coming months and years, we will introduce some new courses, and focus on new subjects. Teaming up with the HDP team will give us access to even more knowledge and position Claims Class at the forefront of contracts, claims and dispute resolution training.

Our values are defined by the people that work here. We believe in total professionalism and a friendly customer-focussed approach.

We create courses that make an impact and provide knowledge via training that our customers can trust. We intend to constantly raise the benchmark in our industry and focus on our values while doing so.

485

Students

250

Companies

Countries

Cities

Workshops

E-Courses

Recognised by leading professional organisations

Endorser
Quantity Surveyors International

Endorser
Institute of Construction Claims Practitioners

Recognition
CIOB Chartered Building Consultancy

Our Mission

To provide construction contract training and claims training that is accessible, practical, accredited, and of a consistently high standard and produce graduates. To provide knowledge, skills and competence to work as sought after construction contract and claims professionals.

Our Vision

To improve professional standards within the specialist field of construction contracts and claims. To ensure that projects are run professionally, on-time and in accordance with the conditions of the contract. To reduce the number of construction claims and ensure that where claims do arise, resolution happens quickly and professionally.

Our People

We have built Claims Class from the ground-up, creating a friendly and professional organisation centred around you, our customers. It helps that we enjoy our work and are passionate about what we do.